Customer Support Administrator

JR United Kingdom; Dartford; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A growing organization is seeking a Customer Support Administrator for a hybrid position in Dartford, UK. This 12-month role involves supporting customers primarily via email, managing contract paperwork, and collaborating with the sales team. Ideal candidates will have strong skills in MS Excel and the ability to prioritize workload effectively.

Qualifications

• Proficiency in MS Excel, specifically for managing data.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Support customers via email with portfolio removal.
• Administer contract paperwork and support sales team.

Skills

MS Excel

Workload Prioritization

Job description

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Client:

Clearwater People Solutions Ltd

Location:

dartford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to view duplicate values
• Ability to prioritise workload effectively