CUSTOMER SUPPLY CHAIN COORDINATOR - FMCG

SmithCarey Ltd; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global confectionery business is seeking a Customer Supply Chain Coordinator to effectively manage the order-to-invoice process and coordinate with logistics. Strong organizational skills and experience in FMCG or Retail are essential. The role offers a dynamic environment in London with competitive salary and benefits.

Qualifications

• Experience in Customer Service or Supply Chain in FMCG or Retail.
• Strong organizational skills and ability to multi-task in a fast-paced environment.

Responsibilities

• Manage the order-to-invoice process for major UK customers.
• Coordinate with logistics partners to meet customer requirements.
• Ensure compliance with documentation regulations and monitor supply performance.

Skills

Customer Service

Organizational Skills

Time Management

Attention to Detail

Cross-Functional Working

Tools

Microsoft Office

Job description

CUSTOMER SUPPLY CHAIN COORDINATOR - FMCG

Competitive salary plus bonus & benefits

South West London, agile working pattern

The company

A $400m global confectionery branded business which continues to experience unprecedented growth across both UK and international markets, driven by exceptional consumer purchasing, fuelling ever-increasing rates-of-sale through high street retail and grocery retail multiple accounts.

They have a highly collaborative Sales & Marketing team that works with pace, enthusiasm and a clear, well-invested, brand-led marketing strategy focused on consumer insight-led, product innovative, effective brand communications and driving targeted trade listings, distribution and promotional activities. Their brands and target consumers echo a strong sense of fun and energy, which sets the cultural tone across this supportive yet driven business.

The role

Our client has ambitious UK growth plans and, as a result of another internal promotion they are now looking to recruit a new Customer Supply Chain Coordinator, reporting to the Customer Supply Chain Manager.

The main purpose for this exciting role is to manage the order-to-invoice process for major UK customers and coordinate with approved logistics partners to ensure customer requirements are met. You will be responsible for ensuring suppliers comply with the required documentation regulations. You will also process orders direct from suppliers, review and approve invoices and ensure stock is in the right location at the right time. Additionally, you will monitor supply to order performance, inflowing stocks from international factories and manage 3PL partner warehouse stock transfers.

About you

We are looking for candidates with Customer Service or Customer Supply Chain experience working in FMCG, Industrial, Retail or Pharmaceutical sectors with experience of product stock flow and IT processes together with high customer service and sales team cross functional working skills. To be successful you will need to possess strong organisational and time management skills. You will thrive in a fast-paced environment and be an excellent multi-tasker.

This job requires a confident, outgoing, resilient individual with a positive ‘can do’ attitude. You will be calm under pressure and have a keen attention to detail. You possess excellent working knowledge of Microsoft Office applications.

If you are ready for your next career move please apply quoting ref MS/2568 together with your CV and current salary details to [e-mail] OR call Mark on 07747 847214 for an informal discussion on this outstanding opportunity.

Closing date for applications: 18th July 2025