CUSTOMER SUPPLY CHAIN COORDINATOR

SmithCarey Limited; Hounslow; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading global confectionery brand is seeking a Customer Supply Chain Coordinator to manage order processes and logistics. The ideal candidate will possess customer service experience in FMCG, alongside strong organizational skills. You'll thrive in a dynamic environment, ensuring stock flow and supplier compliance while directly impacting customer satisfaction.

Benefits

Bonus

Flexible working pattern

Competitive salary

Qualifications

• Experience in Customer Service or Customer Supply Chain in FMCG, Industrial, Retail or Pharmaceutical sectors.
• Strong organizational and time management skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage the order-to-invoice process for major UK customers.
• Coordinate with logistics partners to meet customer requirements.
• Ensure stock availability and compliance with documentation.

Skills

Customer Service

Time Management

Organisational Skills

Cross-Functional Working

Tools

Microsoft Office

Job description

Competitive salary plus bonus & benefits

South West London, agile working pattern

The company

A $400m global confectionery branded business which continues to experience unprecedented growth across both UK and international markets, driven by exceptional consumer purchasing, fueling ever-increasing rates-of-sale through high street retail and grocery retail multiple accounts.

They have a highly collaborative Sales & Marketing team that works with pace, enthusiasm and a clear, well-invested, brand-led marketing strategy focused on consumer insight-led, product innovative, effective brand communications and driving targeted trade listings, distribution and promotional activities. Their brands and target consumers echo a strong sense of fun and energy, which sets the cultural tone across this supportive yet driven business.

The role

Our client has ambitious UK growth plans and, as a result of another internal promotion they are now looking to recruit a new Customer Supply Chain Coordinator, reporting to the Customer Supply Chain Manager.

The main purpose for this exciting role is to manage the order-to-invoice process for major UK customers and coordinate with approved logistics partners to ensure customer requirements are met. You will be responsible for ensuring suppliers comply with the required documentation regulations. You will also process orders direct from suppliers, review and approve invoices and ensure stock is in the right location at the right time. Additionally, you will monitor supply to order performance, inflowing stocks from international factories and manage 3PL partner warehouse stock transfers.

About you

We are looking for candidates with Customer Service or Customer Supply Chain experience working in FMCG, Industrial, Retail or Pharmaceutical sectors with experience of product stock flow and IT processes together with high customer service and sales team cross functional working skills. To be successful you will need to possess strong organisational and time management skills. You will thrive in a fast-paced environment and be an excellent multi-tasker.

This job requires a confident, outgoing, resilient individual with a positive ‘can do’ attitude. You will be calm under pressure and have a keen attention to detail. You possess excellent working knowledge of Microsoft Office applications.

If you are ready for your next career move please apply quoting ref MS/2568 together with your CV and current salary details to [e-mail] OR call Mark on 07747 847214 for an informal discussion on this outstanding opportunity.

Closing date for applications: 18 th July 2025

Function

Supply Chain

Hours

Full time

Contract

Permanent

Competitive salary plus bonus & benefits

Location

South West London, agile working pattern

Closing Date

18 July 2025

Contact

Mark Smith

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