CUSTOMER SUPPLY CHAIN COORDINATOR

SmithCarey Recruitment; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global confectionery business is looking for a Customer Supply Chain Coordinator in South West London to handle order-to-invoice processes for key UK customers. Successful candidates will have a background in Customer Service or Supply Chain within FMCG or Retail sectors, with strong organizational skills, and an ability to thrive in a fast-paced environment. This role offers competitive salary and benefits, aligning with the company's ambitious growth plans.

Qualifications

• Experience in Customer Supply Chain in FMCG, Industrial, Retail or Pharmaceutical sectors.
• Strong IT processes knowledge with a focus on product stock flow.
• Ability to thrive in fast-paced environments.

Responsibilities

• Manage the order-to-invoice process for major UK customers.
• Ensure supplier compliance with documentation regulations.
• Monitor stock transfers from international factories.

Skills

Customer Service

Organisational Skills

Time Management

Multi-tasking

Attention to Detail

Tools

Microsoft Office

Job description

CUSTOMER SUPPLY CHAIN COORDINATOR
Competitive salary plus bonus & benefits
South West London, agile working pattern

The company

A $400m global confectionery branded business which continues to experience unprecedented growth across both UK and international markets, driven by exceptional consumer purchasing, fueling ever-increasing rates-of-sale through high street retail and grocery retail multiple accounts.

They have a highly collaborative Sales & Marketing team that works with pace, enthusiasm and a clear, well-invested, brand-led marketing strategy focused on consumer insight-led, product innovative, effective brand communications and driving targeted trade listings, distribution and promotional activities. Their brands and target consumers echo a strong sense of fun and energy, which sets the cultural tone across this supportive yet driven business.

The role

Our client has ambitious UK growth plans and, as a result of another internal promotion they are now looking to recruit a new Customer Supply Chain Coordinator, reporting to the Customer Supply Chain Manager.

The main purpose for this exciting role is to manage the order-to-invoice process for major UK customers and coordinate with approved logistics partners to ensure customer requirements are met. You will be responsible for ensuring suppliers comply with the required documentation regulations. You will also process orders direct from suppliers, review and approve invoices and ensure stock is in the right location at the right time. Additionally, you will monitor supply to order performance, inflowing stocks from international factories and manage 3PL partner warehouse stock transfers.

About you

We are looking for candidates with Customer Service or Customer Supply Chain experience working in FMCG, Industrial, Retail or Pharmaceutical sectors with experience of product stock flow and IT processes together with high customer service and sales team cross functional working skills. To be successful you will need to possess strong organisational and time management skills. You will thrive in a fast-paced environment and be an excellent multi-tasker.

This job requires a confident, outgoing, resilient individual with a positive ‘can do’ attitude. You will be calm under pressure and have a keen attention to detail. You possess excellent working knowledge of Microsoft Office applications.

If you are ready for your next career move please apply quoting ref MS/2568 together with your CV and current salary details to [e-mail] OR call Mark on 07747 847214 for an informal discussion on this outstanding opportunity.

Closing date for applications: 19^th July 2025