Supply Chain Manager

Newly Weds Foods; Banbury; On-site; GBP 65,000 - 90,000; Full time

Job summary

Newly Weds Foods is seeking a Supply Chain Manager to lead the UK Coatings & Seasonings team (Ossett, Banbury & Corby). You will oversee customer service, planning, inventory and logistics, translating business priorities into clear actions.

Reporting to the Supply Chain Director, you will drive operational discipline, cross-functional collaboration and continuous improvement, delivering OTIF, stock accuracy and service goals through a proactive, team‑based leadership style.

Qualifications

• Experience in FMCG/manufacturing supply chains.
• Experience leading a team in fast-paced operations.
• Strong end-to-end supply chain knowledge.
• Excellent communication and data-driven decision making.
• Proficient with Excel and ERP systems.

Responsibilities

• Lead day-to-day supply chain activities across UK Coatings & Seasonings.
• Ensure customer service, production planning and logistics are delivered on time.
• Coach the team and drive continuous improvement.
• Prepare performance updates on OTIF, stock and planning adherence.
• Collaborate with Operations, Commercial, Procurement and CS teams.

Skills

Supply Chain

Planning

Customer Service

Inventory

Logistics

FMCG/Manufacturing

Tools

ERP systems

Microsoft Excel

Job description

About Us

Newly Weds® Foods is a leading, privately owned global food ingredients business and has been innovating since 1932. The European division is a market leader in the manufacture of coatings, seasonings and functional ingredient systems.

About Us

Newly Weds® Foods is a leading, privately owned global food ingredients business and has been innovating since 1932. The European division is a market leader in the manufacture of coatings, seasonings and functional ingredient systems. Today, Newly Weds® Foods is a world leader in food ingredient technology. A network of R&D, manufacturing and service facilities around the globe allows us to serve our customers' needs in more than 68 countries. But despite our size and scope, we've continued to be an independent, family-owned business answerable only to the demands of our customers. That's why we continue to invest in infrastructure, human resources and capacity to keep pace with our customers' needs and expectations.

The Role

The Supply Chain Manager is responsible for managing the day-to-day activities of the UK Coatings & Seasonings Supply Chain team (Ossett, Banbury & Corby) ensuring customer service, production planning, inventory control, procurement support and logistics activities are delivered effectively, accurately and on time. The role supports the Supply Chain Director in delivering the wider Supply Chain strategy by driving operational discipline, clear communication, team accountability and continuous improvement across daily processes.

Main Function

Lead the operational delivery of the Supply Chain function on a day-to-day basis, ensuring the team works in a structured, proactive and customer-focused way. The role is accountable for translating business priorities into clear actions, managing workload, resolving operational issues, supporting cross-functional alignment and ensuring performance is measured, reviewed and improved consistently.

Role & Responsibilities

Operational Leadership

• Manage the day-to-day activities of the Supply Chain team, ensuring priorities, workloads and responsibilities are clear and effectively controlled.
• Provide visible leadership, coaching and support to team members, encouraging accountability, accuracy, collaboration and continuous improvement.
• Act as the first point of escalation for operational supply chain issues, ensuring timely resolution and appropriate communication to stakeholders.
• Support the Supply Chain Director in implementing strategic objectives, standards and improvement initiatives across the function.

Planning, Service & Inventory Management

• Oversee daily planning, customer service, stock management and logistics activity to ensure customer requirements are understood, prioritised and achieved.
• Ensure production plans, material availability, stock positions and customer commitments are reviewed regularly and managed proactively.
• Work closely with Operations, Commercial, Procurement, Technical and Customer Service teams to manage risks, shortages, changes in demand and service challenges.
• Drive discipline around data accuracy, system usage, order management, planning parameters, stock movements and supply chain reporting.
• Support effective inventory control, balancing service, cost, working capital and storage constraints.

Communication, Meetings & Reporting

• Chair and contribute to regular supply chain, planning, service, stock and operational review meetings.
• Prepare, review and communicate clear performance updates covering OTIF, stock accuracy, planning adherence, shortages, customer service and logistics performance.
• Ensure issues are escalated early with clear facts, risks, options and recommended actions.
• Promote consistent communication standards within the team, reducing ambiguity and ensuring stakeholders receive timely, accurate updates.

Team Management & Continuous Improvement

• Set clear expectations for team performance, behaviours, communication, ownership and follow-through.
• Support recruitment, onboarding, training, development, performance reviews and succession planning within the Supply Chain team.
• Identify opportunities to simplify processes, improve ways of working, reduce manual activity and strengthen control of daily routines.
• Ensure SOPs, process documentation and team standards are maintained, understood and followed.

Key Performance Indicators (KPIs)

Performance in this role will be measured using a variety of KPIs, including but not limited to:

• OTIF performance and service recovery actions
• Planning adherence and schedule stability
• Inventory accuracy, availability and stock risk management
• Customer service response quality and issue resolution
• Shortage management, escalation discipline and communication effectiveness
• Team performance, attendance, engagement and development progress
• Process improvement delivery and adherence to agreed ways of working

Person Specification

Essential

• Proven experience within Supply Chain, Planning, Customer Service, Inventory or Logistics in an FMCG or manufacturing environment.
• Experience managing, supervising or coordinating a team in a fast-paced operational environment.
• Strong understanding of end-to-end supply chain processes and the impact of planning, stock and service decisions on customers and operations.
• Excellent communication, organisation, prioritisation and problem-solving skills.
• Confident using data to identify issues, support decisions and communicate performance.
• Ability to manage multiple priorities, challenge constructively and maintain control under pressure.
• Proficiency with Microsoft Office, especially Excel, and experience using ERP or business systems.
• Positive, collaborative leadership style with the ability to develop people and improve ways of working.

Desirable

• Experience in food manufacturing or a similar regulated environment.
• Team management across multiple locations
• Management qualification or working towards one.
• Experience with demand planning, forecasting, MRP or production scheduling.
• Knowledge of transport, warehousing, stockholding or third-party logistics operations.
• Experience supporting audits, SOPs, process controls or continuous improvement projects.
• Good knowledge of NWF operational processes, products, customers and systems where an internal candidate is appointed.

Closing date 16th October 9am