Customer Supply Chain Apprentice 2026

L'oreal Usa; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Growth opportunities

Real responsibility from day 1

Inclusive workplace

Societal and environmental impact

Job summary

L’Oréal in Manchester is seeking a Customer Supply Chain Apprentice to help ensure products reach customers seamlessly. You’ll support order management, resolve queries, and collaborate with the Customer Care, Supply Chain, and Distribution Centre teams from day one.

Ideal candidates are analytical, detail-oriented and proactive, with GCSE English & Maths and A-Level or equivalent qualifications. This apprenticeship offers real responsibility and a pathway to develop broad supply chain skills.

Qualifications

• An analytical, proactive collaborator with high attention to detail.
• Customer Care Management & order processing.
• Problem Solving & query resolution.
• Effective Communication & with stakeholders.
• Attention to Detail & accuracy.

Responsibilities

• Order Management: Process customer orders and credits; resolve errors to ensure on-time delivery.
• Customer Relations: Manage queries and disputes, collaborating with internal teams to resolve them.
• Collaboration: Coordinate information between Customer Care, Customer Supply Chain, and the Distribution Centre.

Skills

Customer Care Management

Problem Solving

Effective Communication

Attention to Detail

Education

GCSE English & Maths (Grade C/4+)

BBC at A-Level (or equivalent)

Job description

Customer Supply Chain Apprentice – Bury, Manchester

Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

As a Customer Care Apprentice reporting to the Customer Care Manager, you will ensure our products reach customers seamlessly. You will:

• Order Management: Process customer orders and credits; resolve errors to ensure on-time delivery.
• Customer Relations: Manage queries and disputes, collaborating with internal teams to resolve them.
• Collaboration: Coordinate information between Customer Care, Customer Supply Chain, and the Distribution Centre.

We Are Looking For

An analytical, proactive collaborator with high attention to detail. Key skills from our L'Oréal Skills Library :

• Customer Care Management & order processing.
• Problem Solving & query resolution.
• Effective Communication & with stakeholders.
• Attention to Detail & accuracy.
• Eligibility: No prior degree; GCSE English & Maths (Grade C/4+); BBC at A-Level (or equivalent).

What’s In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the side-lines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference

Who We Are

Join us at L’Oréal, the world's #1 beauty company present in over 150 markets. For over a century, we have been transforming; fuelled by data, tech, innovation, and science. Together, we tackle big challenges while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Our daring Operations team of thousands of exceptional minds don’t just work on complex challenges; They help create sustainable and inclusive beauty alongside our partners by crafting, innovating, sourcing, producing, and delivering millions of products and services that touch every corner of the globe.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.