Customer Success Manager - 12-Month Maternity Cover

NGS | Next Generation Security; Leeds; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative company is offering a fantastic 12-month maternity cover opportunity for a Customer Success Manager. This role is pivotal in ensuring clients receive exceptional service and support, making a real impact in a dynamic environment. You will build strong client relationships, manage renewals, and drive product adoption while collaborating with internal teams. If you are passionate about customer success and eager to contribute to a growing team, this position is perfect for you. Join us and make a meaningful difference in our clients' journeys!

Qualifications

• Experience in Customer Success or Account Management roles.
• Strong communication and problem-solving skills.

Responsibilities

• Build and maintain strong client relationships.
• Manage customer renewals and identify upsell opportunities.
• Ensure customer satisfaction and drive product adoption.

Skills

Customer Success Management

Account Management

Communication Skills

Problem-Solving Skills

Client Relationship Management

Education

Bachelor's Degree

Job description

Customer Success Manager - 12-Month Maternity Cover

Customer Success Manager - 12-Month Maternity Cover

3 days ago Be among the first 25 applicants

Maternity Cover Opportunity: Customer Success Manager at N G Security UK Limited

We are excited to announce a fantastic 12-month maternity cover opportunity for a Customer Success Manager at N G Security UK Limited, with the possibility to extend the position.

As a Customer Success Manager, you will play a key role in ensuring our clients receive outstanding service and support throughout their journey with us. This is a great opportunity to make a real impact in a dynamic, growing company while also contributing to the long-term success of our valued customers.

• Build and maintain strong client relationships
• Manage Customer Renewals and identify upsell opportunities
• Ensure customer satisfaction and drive product adoption
• Collaborate with internal teams to resolve customer issues
• Deliver value-driven support and services to clients

What We’re Looking For:

• Previous experience in Customer Success, Account Management, or similar roles
• Strong communication and problem-solving skills
• Ability to manage multiple client accounts and prioritize effectively
• A proactive, customer-centric mindset

This role is perfect for someone looking for a new challenge, with the chance to make a meaningful impact while working in a supportive environment. If you’re passionate about customer success and eager to join an innovative team, we’d love to hear from you!

Contract Duration: 12 months with potential to extend

Location: Leeds City Centre

To apply or for more information, feel free to reach out directly or send your CV to [e-mail].

#MaternityCover #CustomerSuccess #JobOpportunity #Hiring #NGSecurityUK #JoinOurTeam #CustomerCare

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

• Industries

  IT Services and IT Consulting

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