Customer Success Manager

Pareto; Leeds; On-site; GBP 27,000 - 40,000; Full time

Job summary

An established industry player is seeking a Customer Success Manager to enhance client relationships and drive revenue growth. This entry-level role offers a competitive salary with commission potential, alongside excellent opportunities for progression and development. You'll work collaboratively with various teams, manage customer accounts, and utilize your strong communication skills to ensure client satisfaction. With a vibrant and inclusive work environment, this position is ideal for ambitious individuals eager to make an impact in the fintech sector.

Benefits

Mobile and Laptop

Progression and Development Opportunities

Regular Socials

Lucrative Bonus and Incentive Schemes

Attractive Office Location

Qualifications

• Exceptional communication and interpersonal skills are essential.
• Education to degree level is preferred but not essential.

Responsibilities

• Deliver on revenue and profit margin targets.
• Manage relationships with customers to cross-sell services.

Skills

Communication Skills

Interpersonal Skills

Self-Motivation

Education

Degree Level Education

Tools

Microsoft Office Suite

Job description

1 day ago Be among the first 25 applicants

This range is provided by Pareto. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Customer Success Manager

Our client's broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They're now looking for ambitious, customer-led candidates, with commercial acumen and excellent communication skills, to continue to further relationships and build revenue with existing clients.

Customer Success Manager, Entry Level Package:

• A competitive basic salary of £27k
• OTE/Commission taking your total package higher, to an initial £40k
• Mobile and laptop
• Excellent progression, learning and development potential
• Regular socials in a welcoming, inclusive environment
• Lucrative bonus and incentive schemes
• Fantastic offices in an attractive, central location

Customer Success Manager, Entry Level Role:

• Deliver on your assigned revenue and profit margin targets
• Devise account plans and strategy development for a defined group of existing customers
• Work collaboratively with the wider Account Business and New Business teams
• Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services
• Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company's competitors and your customers

Customer Success Manager, Entry Level Requirements:

• Ideally, educated to degree level - but this is not essential
• Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on a regular basis
• Proficient in the Microsoft Office Suite
• Self-motivated, with a strong desire to succeed

Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Consumer Services

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