Customer Success Manager

Pareto; Metropolitan Borough of Solihull; On-site; GBP 26,100 - 31,900; Full time

Benefits offered by this job

Competitive basic salary

Mobile and laptop

Excellent progression, learning and development potential

Regular socials

Lucrative bonus and incentive schemes

Fantastic offices in a central location

Job summary

A leading business solutions provider in Solihull is seeking an experienced Customer Success Manager to manage relationships with existing clients. The ideal candidate will have exceptional communication skills, proficiency in Microsoft Office, and a self-motivated attitude. This role offers a competitive salary of £29k, along with numerous benefits including regular socials and development opportunities.

Qualifications

• Enjoy engaging with others regularly.
• Strong desire to succeed.

Responsibilities

• Deliver on assigned revenue and profit margin targets.
• Devise account plans and strategy for existing customers.
• Manage relationships with customers.

Skills

Exceptional communication and interpersonal skills

Proficient in the Microsoft Office Suite

Self-motivated

Job description

Overview

Customer Success Manager

Our client\'s broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They\'re looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients.

Base pay range

Salary and benefits

• A competitive basic salary of £29k
• Mobile and laptop
• Excellent progression, learning and development potential
• Regular socials in a welcoming, inclusive environment
• Lucrative bonus and incentive schemes
• Fantastic offices in an attractive, central location

Responsibilities

• Deliver on your assigned revenue and profit margin targets
• Devise account plans and strategy development for a defined group of existing customers
• Work collaboratively with the wider Account Business and New Business teams
• Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services
• Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company\'s competitors and your customers

Requirements

• Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on a regular basis
• Proficient in the Microsoft Office Suite
• Self-motivated, with a strong desire to succeed

Equality and application information

Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Location and related roles

Solihull, England, United Kingdom

We are not listing additional job postings here; for other roles, see the Pareto website.