Customer Success Manager

Pareto; Greater London; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Mobile

Laptop

Career progression

Regular socials

Bonus schemes

Central office location

Job summary

Pareto is seeking an entry level Customer Success Manager to help grow revenue with existing clients and deliver on targets in a central London office.

The role offers a £25k base salary with OTE up to £32k, plus a mobile and laptop, clear progression, regular socials, and attractive incentive schemes. You will develop account plans and collaborate with sales teams to maximize customer satisfaction.

Qualifications

• Exceptional communication and interpersonal skills for client engagement.
• Proficient in Microsoft Office Suite and basic data handling.
• Self-motivated with a proactive attitude to learning and growth.

Responsibilities

• Deliver on assigned revenue and profit margin targets.
• Devise account plans and strategy development for existing customers.
• Collaborate with Account Business and New Business teams.
• Manage relationships with customers and cross-sell services.
• Develop solution knowledge and understand the marketplace and competitors.

Skills

Communication

Interpersonal skills

MS Office

Self-motivated

Education

Degree preferred

Job description

Our client's broad range of best-in-class supply chain solutions goes beyond software. Their comprehensive offering makes them the leading supplier of fully integrated digitised processes and automation solutions, within financial/fintech markets. They're now looking for ambitious, customer-led candidates, with commercial acumen and excellent communication skills, to continue to further relationships and build revenue with existing clients.

Customer Success Manager, Entry Level Package:

• A competitive basic salary of £25k
• OTE/Commission taking your total package higher, to an initial £32k
• Mobile and laptop
• Excellent progression, learning and development potential
• Regular socials in a welcoming, inclusive environment
• Lucrative bonus and incentive schemes
• Fantastic offices in an attractive, central location

Customer Success Manager, Entry Level Role:

• Deliver on your assigned revenue and profit margin targets
• Devise account plans and strategy development for a defined group of existing customers
• Work collaboratively with the wider Account Business and New Business teams
• Manage relationships with customers, representing their interests and actively listening to determine just how the company can help them and cross sell their services
• Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the company's competitors and your customers

Customer Success Manager, Entry Level Requirements:

• Ideally, educated to degree level - but this is not essential
• Possess exceptional communication and interpersonal skills - you must really enjoy engaging with others on a regular basis
• Proficient in the Microsoft Office Suite
• Self-motivated, with a strong desire to succeed

Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website.