Customer Success / Campaign Manager - Email Marketing Tech

Ultimate Asset; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading martech company in Greater London is seeking a Customer Success / Campaign Manager. The role focuses on enhancing customer outcomes through data analysis and exceptional service. Candidates should have experience in SaaS performance marketing and a strong understanding of marketing metrics. This position offers dynamic growth opportunities within a supportive culture.

Benefits

Excellent company benefits

Supportive leadership

Internal promotion opportunities

Qualifications

• Experience in customer success or campaign management within SaaS performance marketing tech.
• Strong understanding of performance marketing metrics.

Responsibilities

• Enhancing customer outcomes by analyzing campaign data.
• Main contact for daily account management.

Skills

Data Analysis

Customer Success

Performance Marketing

Job description

Customer Success / Campaign Manager - Email Marketing Tech

Join a leading martech company that helps brands increase online sales through innovative email marketing technology. With over 500 employees globally, including 60 in the UK, this company offers a dynamic work environment and excellent growth opportunities.

Role Overview

This is a customer success manager role focused on enhancing customer outcomes by analyzing campaign data and providing solutions for improvement. The primary goal is to retain clients by delivering exceptional service. You will be the main contact for daily account management, without responsibilities for upselling or renewals.

Requirements

• Experience in a customer success or campaign management role within SaaS performance marketing tech
• Strong understanding of performance marketing metrics and data analysis skills
• Experience working with retail, ecommerce, fashion, or luxury brands is preferred
• Availability to work in the London office three days a week
• Longevity in previous roles demonstrating stability

Benefits and Culture

• Product proven to generate revenue for major brands like Clarks, Clarins, and Uniqlo
• Supportive leadership with internal promotion opportunities
• Excellent company benefits and positive office culture

Application

Interested candidates should contact [e-mail] for more information.