Customer Success & Billing Specialist

names.co.uk

Worcester

On-site

GBP 21,000 - 31,000

Full time

4 days ago
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Job summary

team.blue is hiring a Customer Success Advisor in Worcester to manage billing and account enquiries while guiding customers to get the most from our products. The role mainly involves phone support, with occasional ticketing system interactions.

You will be part of the Customer Care team, working in a commercial environment and contributing to sales-driven targets and customer retention. You will provide personalised support to maximise product value, stay aligned with product updates, and

Job description

team.blue is hiring a Customer Success Advisor in Worcester to manage billing and account enquiries while guiding customers to get the most from our products. The role mainly involves phone support, with occasional ticketing system interactions.

You will be part of the Customer Care team, working in a commercial environment and contributing to sales-driven targets and customer retention. You will provide personalised support to maximise product value, stay aligned with product updates, and

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