Customer Success & Account Manager (Hybrid)

Corona Energy; Watford; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Private medical insurance

Profit sharing

EV salary sacrifice scheme

Discounts & rewards program

Job summary

Corona Energy is seeking a Customer Service Account Executive to join our growing corporate customer service team. You will manage a portfolio of corporate customers, ensuring high-quality service and a customer-first approach in every interaction.

This hybrid role requires confident communication by phone, email and video, with reporting and analysis to provide customer insights and plan for future needs; no sales targets are involved, allowing focus on service excellence.

Qualifications

• Experience in handling corporate customers and delivering high-quality service.
• Strong communication and relationship-building skills.

Responsibilities

• Manage a portfolio of corporate customers and ensure high-quality service.
• Use reporting and analysis to provide customer insights and plan for future requirements.
• Communicate effectively via phone, email and video to support customers.

Job description

Corona Energy is seeking a Customer Service Account Executive to join our growing corporate customer service team. You will manage a portfolio of corporate customers, ensuring high-quality service and a customer-first approach in every interaction.

This hybrid role requires confident communication by phone, email and video, with reporting and analysis to provide customer insights and plan for future needs; no sales targets are involved, allowing focus on service excellence.