Customer Solution Architect - New Business

Teradata; City of Westminster; Hybrid; GBP 52,000 - 78,000; Full time

Job summary

Teradata in the United Kingdom is seeking a Customer Solution Architect (New Business) to partner with Sales, design technical solutions, and engage with prospective customers. You will lead presales engagements, translate business needs into data, analytics, and AI architectures, and demonstrate Teradata capabilities through PoCs and workshops to drive revenue growth.

This is a customer-facing role requiring strong communication, enterprise data experience, and the ability to explain complex

Qualifications

• Experience in a Customer Solution Architect, Presales Engineer, Solutions Engineer, or similar customer-facing technical role.
• Background working with enterprise data platforms, analytics, cloud, or AI technologies.
• Hands-on experience with at least one major cloud provider (AWS, Azure, or Google Cloud Platform).

Responsibilities

• Lead the technical aspects of presales engagements to support new customer acquisition.
• Translate customer challenges into scalable data, analytics, and AI architectures.
• Demonstrate Teradata capabilities through demos, proofs of concept, and workshops.
• Contribute to revenue growth by supporting successful deal execution.

Skills

Customer-facing role experience

Cloud platforms

Data architecture & analytics

Communication skills

Job description

As a Customer Solution Architect (New Business) , you will partner with Sales to support the acquisition of new customers. You will work directly with prospective clients to understand their data, analytics, and AI requirements and design technical solutions aligned to Teradata's platform capabilities. This role focuses on technical presales, solution design, and customer engagement for net-new accounts. What Impact This Role Has

• Support new customer acquisition by leading the technical aspects of presales engagements.
• Translate customer challenges into scalable data, analytics, and AI architectures.
• Help customers evaluate Teradata through demonstrations, proofs of concept, and workshops.
• Contribute to revenue growth by supporting successful deal execution.

What Success Might Look Like

• Customers clearly understand how Teradata addresses their business and technical needs.
• Sales opportunities progress efficiently from discovery through to close.
• Technical risks are identified early and addressed through sound solution design.

Who You'll Work With

• Account Executives and Sales Leaders focused on new business growth.
• Internal product, engineering, and architecture teams.
• Customer technical stakeholders, including data engineers, architects, and senior IT leaders.
• Members of Teradata's global Customer Solution Architect community.
  Experience in a Customer Solution Architect, Presales Engineer, Solutions Engineer, or similar customer-facing technical role.
• Background working with enterprise data platforms, analytics, cloud, or AI technologies.
• Hands-on experience with at least one major cloud provider (AWS, Azure, or Google Cloud Platform).
• Ability to explain technical concepts clearly to both technical and non-technical audiences.
• Experience supporting sales cycles, including discovery, solution design, and customer presentations.

What You'll Bring

• Experience supporting net-new customer acquisition or complex enterprise sales cycles.
• Knowledge of data architecture, data warehousing, analytics platforms, or AI/ML solutions.
• Familiarity with proofs of concept, benchmarks, or technical evaluations.
• Strong written and verbal communication skills.
• Ability to collaborate across sales, product, and engineering teams.
• Interest in emerging technologies, including AI and machine learning.
  At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.
  Why We Think You'll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are. Pay Rate: 52,000.00 - 65,000.00 - 78,000.00 On-Target Earnings Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position
• are eligible to participate in the Company's benefits programs, which generally include health care, life and disability insurance, retirement savings, and time-off programs. Benefit details vary by country and plan, including eligibility and available options, and will be shared during the hiring process. Additional information is available here: https://www.teradata.com/About-Us/Careers/Benefits Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: https://www.teradata.com/About-Us/Careers/Benefits