Customer Solution Architect - New Business

Teradata Group; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Teradata is seeking a Customer Solution Architect (NewBusiness) to partner with Sales, understand client data, analytics and AI needs, and design scalable solutions aligned to Teradata’s platform capabilities.

The role focuses on technical presales, solution design, and customer engagement for new accounts, translating challenges into architectures and assisting with demos, proofs of concept, and workshops to drive revenue growth.

Qualifications

• Experience in a Customer Solution Architect, Presales Engineer, Solutions Engineer, or similar customer-facing technical role.

Responsibilities

• Lead the technical aspects of presales engagements to support new customer acquisition.

Skills

Solution design

Presales

Cloud platforms

Data analytics

Communication

Sales support

Stakeholder management

Technical storytelling

Tools

AWS

Azure

GCP

Job description

Our Company:

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.

What You’ll Do

What the Role Is About

As a Customer Solution Architect (NewBusiness), you will partner with Sales to support the acquisition of new customers. You will work directly with prospective clients to understand their data, analytics, and AI requirements and design technical solutions aligned to Teradata’s platform capabilities.

This role focuses on technical presales, solution design, and customer engagement fornet – newaccounts.

What Impact This Role Has

• Support new customer acquisition by leading the technical aspects of presales engagements.

• Translate customer challenges into scalable data, analytics, and AI architectures.

• Help customers evaluate Teradata through demonstrations, proofs of concept, and workshops.

• Contribute to revenue growth by supporting successful deal execution.

What Success Might Look Like

• Customers clearly understand how Teradata addresses their business and technical needs.

• Sales opportunities progress efficiently from discovery through to close.

• Technical risks areidentifiedearly and addressed through sound solution design.

WhoYou’llWork With

• Account Executives and Sales Leaders focused on new business growth.

• Internal product, engineering, and architecture teams.

• Customer technical stakeholders, including data engineers, architects, and senior IT leaders.

• Members of Teradata’sglobalCustomer Solution Architect community.

What Makes You a Qualified Candidate

• Experience in a Customer Solution Architect, Presales Engineer, Solutions Engineer, or similarcustomer – facingtechnical role.

• Background working with enterprise data platforms, analytics, cloud, or AI technologies.

• Hands­-onexperience with at least one major cloud provider (AWS, Azure, or Google Cloud Platform).

• Ability to explain technical concepts clearly to both technical andnon­-technicalaudiences.

• Experience supporting sales cycles, including discovery, solution design, and customer presentations.

WhatYou’llBring

• Experience supportingnet – newcustomer acquisition or complex enterprise sales cycles.

• Knowledge of data architecture, data warehousing, analytics platforms, or AI/ML solutions.

• Familiarity withproofsof concept, benchmarks, or technical evaluations.

• Strong written and verbal communication skills.

• Ability to collaborate across sales, product, and engineering teams.

• Interestin emerging technologies, including AI and machine learning.

Why We ThinkYou’llLove Teradata

We prioritize apeople – firstculture built on trust, flexibility, and inclusion. Teradata is committed to Diversity, Equity, and Inclusion and provides an environment where individuals are supported to grow, learn, and make an impact. You will have opportunities to collaborate globally, develop your technicalexpertise, and contribute to meaningful customer outcomes.

The pay rate below reflects the primary posting location of United Kingdom.

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