Customer Solution Architect - New Business

Teradata; Greater London; On-site; GBP 52,000 - 78,000; Full time

Job summary

Teradata seeks a Customer Solution Architect (New Business) to partner with Sales in winning new customers. You will work with prospective clients to understand their data, analytics and AI needs and design technical solutions aligned to Teradata’s platform.

You will focus on technical presales, solution design, and customer engagement for net-new accounts, translating challenges into scalable architectures and supporting demonstrations, proofs of concept, and workshops to drive deal progression.

Qualifications

• Experience in a Customer Solution Architect, Presales Engineer, Solutions Engineer, or similar customer-facing technical role.

Responsibilities

• Lead the technical aspects of presales engagements for new customers.
• Translate customer challenges into scalable data, analytics, and AI architectures.
• Assist customers in evaluating Teradata through demonstrations, proofs of concept, and workshops.
• Support deal progression by contributing to revenue growth and successful deal execution.
• Collaborate with Account Executives, product, and engineering teams to align solutions with business needs.

Skills

Customer-facing communication

Presales & solutions design

Cloud & data platforms

Job description

Our Company:

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.

What You’ll Do

What the Role Is About

As a Customer Solution Architect (New Business) , you will partner with Sales to support the acquisition of new customers. You will work directly with prospective clients to understand their data, analytics, and AI requirements and design technical solutions aligned to Teradata’s platform capabilities.

This role focuses on technical presales, solution design, and customer engagement for net-new accounts.

What Impact This Role Has

• Support new customer acquisition by leading the technical aspects of presales engagements.

• Translate customer challenges into scalable data, analytics, and AI architectures.

• Help customers evaluate Teradata through demonstrations, proofs of concept, and workshops.

• Contribute to revenue growth by supporting successful deal execution.

What Success Might Look Like

• Customers clearly understand how Teradata addresses their business and technical needs.

• Sales opportunities progress efficiently from discovery through to close.

• Technical risks are identified early and addressed through sound solution design.

Who You’ll Work With

• Account Executives and Sales Leaders focused on new business growth.

• Internal product, engineering, and architecture teams.

• Customer technical stakeholders, including data engineers, architects, and senior IT leaders.

• Members of Teradata’s global Customer Solution Architect community.

What Makes You a Qualified Candidate

• Experience in a Customer Solution Architect, Presales Engineer, Solutions Engineer, or similar customer‑facing technical role.

• Background working with enterprise data platforms, analytics, cloud, or AI technologies.

• Hands‑on experience with at least one major cloud provider (AWS, Azure, or Google Cloud Platform).

• Ability to explain technical concepts clearly to both technical and non‑technical audiences.

• Experience supporting sales cycles, including discovery, solution design, and customer presentations.

What You’ll Bring

• Experience supporting net‑new customer acquisition or complex enterprise sales cycles.

• Knowledge of data architecture, data warehousing, analytics platforms, or AI/ML solutions.

• Familiarity with proofs of concept, benchmarks, or technical evaluations.

• Strong written and verbal communication skills.

• Ability to collaborate across sales, product, and engineering teams.

• Interest in emerging technologies, including AI and machine learning.

Why We Think You’ll Love Teradata

We prioritize a people‑first culture built on trust, flexibility, and inclusion. Teradata is committed to Diversity, Equity, and Inclusion and provides an environment where individuals are supported to grow, learn, and make an impact. You will have opportunities to collaborate globally, develop your technical expertise, and contribute to meaningful customer outcomes.

The pay rate below reflects the primary posting location of United Kingdom.

# LI-AB2

Why We Think You’ll Love TeradataWe prioritize a people‑first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.Pay Rate: 52,000.00 - 65,000.00 - 78,000.00 On-Target EarningsStarting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance. Employees in this position are eligible to participate in the Company’s benefits programs, which generally include health care, life and disability insurance, retirement savings, and time-off programs. Benefit details vary by country and plan, including eligibility and available options, and will be shared during the hiring process. Additional information is available here: https://www.teradata.com/About-Us/Careers/BenefitsEmployees in this position are also eligible to participate in the Company’s comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: https://www.teradata.com/About-Us/Careers/Benefits