Customer Services Officer (Personal) - 7 month fixed term contract (95274)

States of Guernsey; United Kingdom; On-site; GBP 20,000 - 26,000; Full time

Job summary

States of Guernsey is seeking a Customer Services Officer (Personal) to join the Revenue Service on a 7 month fixed term contract. This role handles a range of customer queries including changes of circumstances, payments, and enquiries relating to tax and contributions.

The post is full time and based with the Revenue Service team. The successful candidate will provide high quality customer service to internal and external customers, supporting a busy service desk and contributing to timely

Qualifications

• Handles a wide range of customer queries including changes of circumstances, payments, and tax/contribution enquiries.
• Provides high-quality customer service to both internal and external customers.

Responsibilities

• Ensure high level of customer service for internal and external customers.
• Handle a diverse set of queries on tax, payments, and contributions.

Job description

Customer Services Officer (Personal) - 7 month fixed term contract (95274)

States of Guernsey

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• Customer Services Officer (Personal) - 7 month fixed term contract (95274)

Full time Ref: 20261835 Opened: 02/11/2026 Closes: 16/11/2026

The States of Guernsey are seeking to appoint a new Customer Services Officers (Personal) to join the team at the Revenue Service. This is a temporary and full time position.

The Customer Services Officer (Personal) will be part of a small team responsible for ensuring that a high level of customer service is provided to customers, both internally and externally. The Customer Services Officer will deal with a wide range of customer queries relating to a variety of issues; for example, changes of circumstances, payments and enquiries relating to tax and contributions.

Contact: Tim Vidamour, Team Leader Customer Services (Personal) on tel. [phone] or email: [e-mail]

Closing Date: 16 November 2026

Call: 01481222336 Email Visit Website