Personal Tax & Services Advisor - 7-month Contract

GOV; United Kingdom; On-site; GBP 20,000 - 26,000; Full time

Job summary

States of Guernsey is seeking a Customer Services Officer (Personal) to join the Revenue Service on a 7 month fixed term contract. This role handles a range of customer queries including changes of circumstances, payments, and enquiries relating to tax and contributions.

The post is full time and based with the Revenue Service team. The successful candidate will provide high quality customer service to internal and external customers, supporting a busy service desk and contributing to timely

Qualifications

• Handles a wide range of customer queries including changes of circumstances, payments, and tax/contribution enquiries.
• Provides high-quality customer service to both internal and external customers.

Responsibilities

• Ensure high level of customer service for internal and external customers.
• Handle a diverse set of queries on tax, payments, and contributions.

Job description

States of Guernsey is seeking a Customer Services Officer (Personal) to join the Revenue Service on a 7 month fixed term contract. This role handles a range of customer queries including changes of circumstances, payments, and enquiries relating to tax and contributions.

The post is full time and based with the Revenue Service team. The successful candidate will provide high quality customer service to internal and external customers, supporting a busy service desk and contributing to timely