Customer Services Assistant

Abertay Housing Association Ltd; Scotland; On-site; GBP 33,000 - 36,000; Full time

Job summary

Abertay Housing Association Ltd in Scotland invites applications for a permanent Customer Services Assistant. The role is full-time (35 hours) across Mon-Wed, Thu and Fri shifts, supporting the housing association's customers with enquiries to maintain a first-class service.

The successful candidate will join a busy, well-regarded team responsible for delivering accessible, efficient customer support to residents in the Dundee area, handling information requests and directing queries to the

Responsibilities

• Handle customer enquiries to maintain an efficient, effective service for the Association’s customers.

Job description

Customer Services Assistant

Contract Type: Permanent

Position Type: Full-time (35 hours per week: Mon-Wed 08.30 -16.30, Thurs 08.30 – 18.00 and Fri 08.30 -14.00)

Salary: Grade 4 £32,767 – £36,408

With over 1,900 homes in the Dundee area, Abertay Housing Association has an exciting opportunity for a permanent Customer Services Assistant.

The successful candidate will be joining a very successful team that deals with all enquiries with a view to maintaining an exceptional effective and efficient service to the Association’s customers.

Closing date for Applications: 12 noon on Thursday 15 October 2026.

Applicants selected for interview will be informed on Friday 16 October 2026.
Interviews will take place on Tuesday 27 October 2026.

Please note CVs will not be accepted.

Abertay Housing Association Ltd. is an Equal Opportunities employer and we make appointments on the basis of merit.

Application Deadline: 12 noon on Thursday 15 October 2026