Customer Services Advisor

Circadian Trust; West of England; On-site; GBP 18,000 - 19,000; Part time

Job summary

Circadian Trust is hiring a Customer Services Advisor for Thornbury Active Lifestyle Centre. You will handle bookings and payments for activities, and respond to customer inquiries. The role requires friendly, dynamic communication in a fast-paced setting and familiarity with IT tools like Outlook and booking systems.

Flexible working options are available, and close dates apply. Join a team focused on delivering excellent service in a community-focused centre.

Qualifications

• Experience with IT applications including Outlook, Microsoft Office and booking systems.

Responsibilities

• Be responsible for making bookings and payment for activities at the centre.
• Handle general and sales enquiries from customers.

Skills

Communication skills

Customer service orientation

Teamwork

Tools

Outlook

Microsoft Office

Booking systems

Job description

Salary: £12.71 per hour rising to £13.01 after 13 months service

We have an exciting opportunity to join our Customer Services Team at Thornbury Active Lifestyle Centre!

As a Customer Services Advisor you will...

• Be responsible for making bookings and payment for activities at the centre.
• Handle general and sales enquiries from customers.

We want to hear from you if you are...

• Someone who is friendly and dynamic, with strong communication skills - who thrives in a fast paced environment!
• Someone who has knowledge of IT applications including Outlook, Microsoft packages and booking systems.

Week 1

Tuesday 15:45 - 20:45

Saturday 12:30 - 17:30

Week B

Monday 7:45 - 10:15

Tuesday 8:45 - 6:40

Saturday 8:45 - 12:45

Saturday 12:30 - 5:30

Please download the job description from the right hand side of the advert on our website for full details of the role's duties, responsibilities and selection criteria.

Applications close at 8:00am on 9th November 2026.

We're open to requests for flexible working - please get in contact with the HR team on 01454 279940 should you wish to discuss this further or have any questions.

£12.71 per hour, increasing to £13.01 per hour after 1 years service

£12.71 per hour, increasing to £13.01 per hour after 1 years service