Customer Services Administrator - Hybrid, Training & Growth

Aj Bell; Salford; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Discretionary bonus

6% Pension with matched contributions

Share schemes

Health Cash Plan

Free onsite gym

Enhanced family leave

Travel and bike loan schemes

Employee Assistance Programme

Job summary

AJ Bell is seeking Customer Services Administrators to join our Client Servicing Administration teams. You will help provide award-winning service to customers with training supplied from day one.

A strong emphasis on numeracy, communication and IT skills, particularly Excel, will help you thrive in a busy, deadline-driven environment. We offer a starting salary of £25,400, 25 days holiday, a 6% pension, discretionary bonus and a range of share schemes.

Qualifications

• A minimum of 5 GCSEs grades 9-4 (A-C) including Maths and English.
• Excellent numerical ability.
• Strong written and verbal communication skills.
• Proficient IT skills, including experience working with Excel.
• Ability to work to deadlines and under pressure, at times unsupervised.
• Previous experience in financial services, administration or customer service is beneficial but not essential, as full training will be provided.
• A keen interest in learning about financial services and delivering excellent customer service.

Responsibilities

• Provide administrative support within Client Servicing Administration.
• Deliver award-winning service to customers.
• Participate in training and development to build knowledge and confidence.
• Support across multiple teams and adapt to a hybrid working model.

Skills

GCSEs Maths & English

Numerical ability

Strong communication

Excel proficiency

Deadline-driven

Financial services knowledge helpful

Customer service experience beneficial

Education

GCSEs (5+ including Maths & English)

Tools

Excel

Job description

AJ Bell is seeking Customer Services Administrators to join our Client Servicing Administration teams. You will help provide award-winning service to customers with training supplied from day one.

A strong emphasis on numeracy, communication and IT skills, particularly Excel, will help you thrive in a busy, deadline-driven environment. We offer a starting salary of £25,400, 25 days holiday, a 6% pension, discretionary bonus and a range of share schemes.