Customer Services Administrator | Hybrid, Training & Growth

AJ Bell Business Solutions Limited; Salford; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Salary

Holiday allowance

Pension

Bonus scheme

Share schemes

Health plan

Onsite gym

Family leave

Travel loan

Assistance Programme

Job summary

AJ Bell seeks a Customer Services Administrator to join our Client Servicing Administration teams. You will provide award-winning service to customers, supported by comprehensive training and a strong team environment.

The role offers a hybrid work model, with in-office presence 3-4 days per week and an initial 3-month full-time onboarding to immerse you in the business and build relationships with colleagues.

Qualifications

• A minimum of 5 GCSEs grades 9-4 (A*-C) including Maths and English.
• Excellent numerical ability.
• Strong written and verbal communication skills.
• Competent IT skills, including experience with Excel.
• Ability to meet deadlines and work under pressure, sometimes unsupervised.
• Previous experience in financial services, administration or customer service is beneficial but not essential; training provided.
• Keen interest in learning about financial services and delivering excellent customer service.

Skills

Numerical ability

Communication skills

Attention to detail

Willingness to learn

Education

GCSEs including Maths and English

Tools

Excel

Job description

AJ Bell seeks a Customer Services Administrator to join our Client Servicing Administration teams. You will provide award-winning service to customers, supported by comprehensive training and a strong team environment.

The role offers a hybrid work model, with in-office presence 3-4 days per week and an initial 3-month full-time onboarding to immerse you in the business and build relationships with colleagues.