Customer Services Administrator - Flexible Hours

VTA Recruitment; Stake Hill; On-site; GBP 17,000 - 19,000; Full time

Job summary

VTA Recruitment is seeking an Administrator to join a busy service and repairs business in Middleton, M24. The role is a full-time, on-site position handling customer contacts and supporting daily administration.

You will log calls, update records in CRM and Excel, and ensure processes are followed to provide a professional service. Working hours are 08:00–17:00, Monday to Friday, with some flexibility.

Qualifications

• Previous administration experience.
• Confident using Microsoft Excel.
• Previous experience using CRM systems.

Responsibilities

• Answering incoming service calls.
• Taking accurate customer and service details.
• Directing calls to the relevant department.
• Logging calls and maintaining accurate records.
• Completing service paperwork.
• Using CRM systems to update and maintain customer and service information.
• Using Excel for data entry, record keeping and general administrative tasks.
• Providing general administrative support.
• Ensuring company processes are followed.

Skills

Administrative experience

Tools

Microsoft Excel

CRM systems

Job description

VTA Recruitment is seeking an Administrator to join a busy service and repairs business in Middleton, M24. The role is a full-time, on-site position handling customer contacts and supporting daily administration.

You will log calls, update records in CRM and Excel, and ensure processes are followed to provide a professional service. Working hours are 08:00–17:00, Monday to Friday, with some flexibility.