Customer Service & Support Specialist — Flexible Hours

EE; Torpoint; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Online GP

Paid Carer's Leave

Family Leave: 18 weeks full pay / 8?2

Huge Discounts on EE & BT products

Career Development

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare and Dental

Job summary

EE is seeking a Customer Service Advisor to engage with customers by phone, offering guidance and resolution to their needs. The role emphasizes building lasting relationships and delivering outstanding service.

The position includes comprehensive training and ongoing support to help you grow your skills, with a focus on flexible scheduling and career development within a team-driven environment.

Responsibilities

• Answer customer inquiries over the phone and provide support and solutions.
• Build relationships and deliver exceptional service to EE customers.
• Participate in training and develop product knowledge to assist customers.

Job description

EE is seeking a Customer Service Advisor to engage with customers by phone, offering guidance and resolution to their needs. The role emphasizes building lasting relationships and delivering outstanding service.

The position includes comprehensive training and ongoing support to help you grow your skills, with a focus on flexible scheduling and career development within a team-driven environment.