Customer Service Advisor — Relationship Builder

Ee; Yelverton; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Private GP

Carer's Leave

Family Leave

Discounts EE/BT

Career Development

Season Ticket Loan

Volunteering Days

Private Healthcare & Dental

Job summary

EE is hiring for a Customer Service Advisor. You will engage with customers by phone, provide support and guidance, and help resolve issues while building strong relationships. The role emphasizes empathy, patience and a friendly, solution-focused approach.

The package includes a competitive salary with uncapped monthly commission, optional private healthcare, comprehensive leave options and a range of staff discounts to support you and your family.

Qualifications

• Empathetic, patient and dedicated to helping people.
• Ability to listen, understand and build relationships.

Responsibilities

• Engage with customers over the phone, offering support and guidance and helping with solutions.
• Build relationships and provide exceptional service.

Job description

EE is hiring for a Customer Service Advisor. You will engage with customers by phone, provide support and guidance, and help resolve issues while building strong relationships. The role emphasizes empathy, patience and a friendly, solution-focused approach.

The package includes a competitive salary with uncapped monthly commission, optional private healthcare, comprehensive leave options and a range of staff discounts to support you and your family.