Customer Service Star — Frontline Sales Assistant

Bestway Group; Bradford-on-Avon; On-site; GBP 12,398,000 - 16,531,000; Full time

Job summary

Bestway Group is seeking a store assistant in Bradford-on-Avon to deliver exceptional customer service and support day-to-day store operations. You will greet customers, respond to queries, and help drive promotions while maintaining a welcoming atmosphere.

The ideal candidate will be a strong team player with excellent communication skills, flexible to store needs, and able to prioritise tasks to support a busy retail environment.

Qualifications

• Experience delivering exceptional customer service.
• Excellent communication and interpersonal skills.
• Able to establish and maintain positive working relationships.
• Flexible and adaptable to store needs and schedules.
• Ability to prioritise tasks and work well in a team.

Responsibilities

• Acknowledge customers in a friendly and welcoming way.
• Respond to queues and queries quickly and efficiently.
• Attentive to customer needs.
• Always be courteous, cheerful and respectful.
• Recommend productions and promotions.
• Carry out freshness checks.
• Ensure till accuracy.
• Perform stock replenishment and merchandising in accordance with company guidelines.

Skills

Customer service

Communication skills

Team player

Flexible

Job description

Bestway Group is seeking a store assistant in Bradford-on-Avon to deliver exceptional customer service and support day-to-day store operations. You will greet customers, respond to queries, and help drive promotions while maintaining a welcoming atmosphere.

The ideal candidate will be a strong team player with excellent communication skills, flexible to store needs, and able to prioritise tasks to support a busy retail environment.