Customer Service Sales Advisor

Arthur J. Gallagher & Co. (AJG); Wakefield; On-site; GBP 23,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Career progression

Flexible hours

25+ days holiday

Pension

Life insurance

Job summary

Gallagher is seeking a Customer Service & Sales Advisor in Wakefield to join our global risk management team. You’ll drive revenue by creating quotes, close deals, and deliver outstanding service to clients. A sales-first mindset, strong communication, and basic IT skills are essential.

We offer training, career progression, and a competitive package with bonuses. Join a collaborative culture that values integrity, diversity, and opportunity.

Qualifications

• Proven sales experience with targets achieved.
• Sales-first mindset focused on delivering value to clients.
• Strong communication skills to explain products clearly.
• Basic IT skills and comfort with everyday software.

Responsibilities

• Drive revenue by creating quotes and closing deals for clients.
• Upsell with confidence by offering additional products.
• Build lasting relationships through exceptional service and genuine care.
• Thrive under pressure in a fast-paced environment.

Skills

Sales experience

Customer service

Communication skills

IT literacy

Job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Are you a skilled salesperson ready to achieve success with Gallagher’s global team? If closing deals, building strong client relationships, and delivering top-tier customer service excite you, this role is your opportunity to thrive! Join Gallagher, a world leader in risk management and insurance solutions, and turn your sales talent into career success.

What’s in It for You?

• Competitive Package: Starting salary of £23,000–£25,000 + bonuses of up to £4,200 per quarter.
• Industry-Leading Training: Learn the insurance world inside out with our comprehensive program.
• Career Progression: Fully funded professional qualifications (CII) and clear growth pathways.
• Flexible Hours: A friendly rota, including some Saturday mornings.
• Generous Benefits: 25+ days of holiday, pension scheme, life insurance, and more!

How you'll make an impact

What You’ll Do

As a Customer Service & Sales Advisor, you will:

• Drive Revenue: Create compelling insurance quotes and close deals that benefit clients.
• Upsell with Confidence: Identify opportunities to offer additional products that enhance client coverage.
• Build Relationships: Create lasting connections through exceptional service and genuine care.
• Thrive Under Pressure: Navigate a fast-paced environment while balancing priorities effectively.

About You

What We’re Looking For

• Proven Sales Experience: A background in sales where you’ve consistently hit or exceeded targets.
• Sales-First Mindset: You’re passionate about meeting targets and delivering value to clients.
• Strong Communicator: You can explain products clearly, persuasively, and with confidence.
• Basic IT Skills: Comfortable using everyday software and systems to manage tasks and support client interactions.

No Insurance Experience? No Problem!

We’ll provide the training you need to shine. Whether you’re from retail, telesales, or another sales role, if you have a proven knack for exceeding targets, we want to hear from you.

Join a Team that Values You

At Gallagher, diversity, inclusion, and opportunity are more than values—they’re our way of doing business. We proudly support employees from all walks of life and ensure our recruitment process is inclusive and accessible.

Gallagher is an accredited Living Wage employer, committed to providing fair opportunities and fostering growth for all.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.

Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)