Customer Service Representative - Uncapped Commission (Glasgow)

JR United Kingdom; Glasgow; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Service Representative to join their team in Glasgow. This role offers a competitive salary with uncapped commission, allowing you to thrive in a supportive environment. You will engage with customers, helping them enhance their digital experiences while receiving comprehensive training. Enjoy a flexible work schedule, including options for remote work, and benefit from generous family leave policies and career development opportunities. This is a fantastic chance to build a meaningful career in a vibrant team culture.

Benefits

Online GP access 24/7

Market-leading paid carer’s leave

Family Leave with full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental insurance

Qualifications

• Confident talker with strong interpersonal skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Recommend suitable products based on customer needs.

Skills

Customer Service Skills

Communication Skills

Negotiation Skills

Job description

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Customer Service Representative - Uncapped Commission (Glasgow), Glasgow

Client: EE

Location: Glasgow, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Location: Glasgow - Alexander Bain House

Full Time: Permanent

Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission.

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Perhaps you have a wealth of life experience and building relationships, or you’re adept at negotiating with family members. These transferable skills can help you succeed as a sales advisor with EE. We will provide training to help you confidently discuss our products and services.

The role involves talking to customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team at EE Glasgow.

We understand that life is dynamic, and this role offers flexibility. We aim to support your success by allowing you to schedule breaks, bank time, and occasionally work from home.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access 24/7 via telephone or video for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family Leave: 18 weeks of full pay and 8 weeks half pay in the first year, for maternity, paternity, or adoption leave.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and growth.
• Season Ticket Travel Loan to help with commuting costs.
• Volunteering days to give back to the community.
• Optional private healthcare and dental insurance.

Join a great team culture with meaningful support and tailored training to build a lasting career. What are you waiting for?