Customer Service Advisor - Uncapped Commission (Glasgow)

JR United Kingdom; Paisley; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join a dynamic sales team in Glasgow and leverage your communication skills to enhance customer experiences. This role offers a competitive starting salary with opportunities for growth and development. Enjoy a supportive work environment that values flexibility and personal commitments. With a range of benefits including healthcare, generous leave policies, and discounts on products, this position is perfect for those looking to make a meaningful impact while advancing their career. Don't miss out on this chance to be part of a great team culture!

Benefits

Online GP access

Paid carer's leave

Equalized family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with experience in building relationships.
• Ability to discuss products and services effectively.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Discuss suitable products based on customer needs.

Skills

Communication Skills

Sales Skills

Negotiation Skills

Job description

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Client:

EE

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Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Where: Glasgow - Alexander Bain House

Full Time: Permanent

Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission.

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Glasgow.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they choose to grow their family.
• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work upfront, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?