Customer Service Advisor - Uncapped Commission (Glasgow City)

JR United Kingdom; Paisley; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their dynamic Sales Team in Glasgow. This full-time, permanent role offers a competitive starting salary with opportunities for growth and uncapped commission. Ideal for those who enjoy engaging with customers and have a knack for building relationships. The company values flexibility, providing options for home working and self-scheduling of breaks. With a supportive culture and a range of attractive perks including healthcare, family leave, and travel loans, this is a fantastic opportunity to carve out a fulfilling career in a thriving environment.

Benefits

Online GP access

Paid carer’s leave

Family Leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with strong interpersonal skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers to enhance their digital experiences.
• Discuss and recommend suitable products over the phone.

Skills

Communication Skills

Sales Skills

Customer Service

Job description

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Customer Service Advisor - Uncapped Commission (Glasgow City), Paisley

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Client:

EE

Location:

Glasgow - Alexander Bain House

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Where: Glasgow - Alexander Bain House

Full Time: Permanent

Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission.

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in EE Glasgow.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – giving you access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers to support colleagues caring for family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave providing all parents 18 weeks full pay and 8 weeks half pay in the first year, regardless of how they choose to grow their family.
• HUGE discounts on EE & BT products including your Mobile and Broadband – saving hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and will support you in achieving your career goals.
• Season Ticket Travel Loan – funds to pay for your travel to and from work upfront, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?