Customer Service Representative - Uncapped Commission (Glasgow City)

JR United Kingdom; Glasgow; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative in Glasgow, offering a permanent, full-time role with uncapped commission. This exciting position involves engaging with customers over the phone, enhancing their digital experiences, and recommending tailored products. With a competitive starting salary and opportunities for career development, this role supports a flexible work-life balance, including options for home working and generous family leave. Join a supportive team culture that values your contributions and offers numerous perks to help you thrive both personally and professionally.

Benefits

Access to online GP services

Market-leading paid carer’s leave

18 weeks full pay for family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental insurance

Qualifications

• Confident in talking and building relationships.
• Skilled at negotiating and providing customer support.

Responsibilities

• Speak to customers about enhancing their digital lives.
• Recommend suitable products based on customer needs.

Skills

Customer Service

Sales Skills

Negotiation

Communication

Job description

Social network you want to login/join with:

Customer Service Representative - Uncapped Commission (Glasgow City), Glasgow

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Client:

EE

Location:

Glasgow, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Location: Glasgow - Alexander Bain House

Type: Permanent, Full Time

Salary: £25,087 rising to £25,684 after 8 months, plus uncapped commission.

Why this job matters

If you’re confident in talking and enjoy asking questions and building relationships, this role could be for you. Whether you have life experience or are skilled at negotiating, you have transferable skills for a sales advisor role with EE. We will provide training on our products and services so you can talk confidently about them.

The role involves speaking to customers on the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team at EE Glasgow.

We offer flexibility to support your life, including scheduling your own breaks, banking time, and occasional home working to help you balance work and personal commitments.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Access to online GP services 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks for supporting family or friends who are disabled, ill, or elderly.
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, or adoption leave.
• Discounts on EE & BT products, saving you hundreds of pounds annually.
• Support for career development and growth.
• Season Ticket Travel Loan to cover commuting costs upfront.
• Volunteering days to give back to your community.
• Optional private healthcare and dental insurance for you and your family.

We foster a great team culture with support and training to help you build a lasting career. What are you waiting for?