Customer Service Representative - Uncapped Commission

ZipRecruiter; St. Austell; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

An innovative company is seeking a dynamic sales advisor to join their team. This role is perfect for someone who enjoys engaging with customers and has a knack for building relationships. With a great starting salary and numerous benefits, including flexible working options and career development support, this position offers a unique opportunity to thrive in a supportive environment. If you have a passion for helping others and want to make a real impact, this could be the perfect fit for you!

Benefits

Online GP Access

Paid Carer’s Leave

Equalised Family Leave

Discounts on EE & BT Products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident talker with strong communication skills.
• Experience in building relationships and negotiating.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide tailored solutions to enhance digital lives.

Skills

Communication Skills

Negotiation Skills

Customer Service

Job description

Job Description

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes giving you the opportunity to schedule your own breaks, bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave with 18 weeks of full pay and 8 weeks of half pay in the first year, regardless of how you choose to grow your family.
• Huge discounts on EE & BT products, including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and will support you in achieving your career goals.
• Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront, making a difference where it counts.
• Volunteering days to give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?