Customer Service Representative - Uncapped Commission

JR United Kingdom; Newton le Willows; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

Join a dynamic team as a Customer Service Representative where your communication skills will shine. This role offers a starting salary with the potential for growth, flexible scheduling, and the opportunity to work from home occasionally. You'll engage with customers, helping them choose the right products to enhance their digital lives. With comprehensive training and support for career development, this position is perfect for those looking to build a lasting career in a supportive environment. Don't miss out on this chance to make a difference in people's lives while enjoying great perks!

Benefits

Online GP access

Paid carer’s leave

Family Leave

Product discounts

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Dental coverage

Qualifications

• Confident communicator with a knack for building relationships.
• Experience in customer service or sales is a plus.

Responsibilities

• Engage with customers to enhance their digital experiences.
• Provide information on products and services over the phone.

Skills

Customer Communication

Sales Skills

Negotiation Skills

Education

High School Diploma

Job description

Customer Service Representative - Uncapped Commission, Newton-le-Willows

Client: EE

Location: Newton-le-Willows, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Long Description

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Join our Sales Team in Birchwood near Warrington.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’ll support your success by allowing you to schedule your own breaks, bank time, and the option of occasional home working.

What’s in it for you?

• Starting salary of £25,087 (£12.82 per hour), rising to £25,684 (£13.12 per hour) after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by EE.
• Market-leading paid carer’s leave, up to 2 weeks for colleagues caring for family or friends.
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year, for maternity, paternity, or adoption leave.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development and growth within EE.
• Season Ticket Travel Loan to assist with commuting costs.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage for you and your family.

Join a great team with meaningful support and tailored training for a lasting career. What are you waiting for?