Customer Service Representative - Uncapped Commission

JR United Kingdom; Frodsham; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their dynamic team in Frodsham. This role is perfect for those who excel in communication and enjoy connecting with others. You will engage with customers, helping them enhance their digital experiences while enjoying a flexible work environment. With a competitive starting salary and numerous benefits, including online GP access and generous family leave, this position offers a fantastic opportunity for personal and professional growth. If you're ready to make a difference and thrive in a supportive atmosphere, this role is for you.

Benefits

Online GP access

Paid carer’s leave

Family Leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Dental insurance

Qualifications

• Confident talker with strong interpersonal skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide recommendations to enhance customers' digital lives.

Skills

Communication Skills

Customer Relationship Management

Negotiation Skills

Job description

Social network you want to login/join with:

Customer Service Representative - Uncapped Commission, Frodsham

Client:

EE

Location:

Frodsham, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Long Description

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience in building relationships, or perhaps negotiating family mealtime meltdowns is your daily practice. These skills are transferable to a sales advisor role with EE. We’ll provide training on the rest so you’re ready to confidently discuss our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team in Birchwood near Warrington.

We understand life is dynamic, so this role is designed with flexibility in mind. We’ll support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.

What’s in it for you?

• A starting salary of £25,087 (£12.82/hour), rising to £25,684 (£13.12/hour) after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family Leave - 18 weeks full pay and 8 weeks half pay in the first year, for maternity, paternity, or adoption leave.
• Huge discounts on EE & BT products, saving you hundreds of pounds annually.
• Support for career development and achieving your professional goals.
• Season Ticket Travel Loan to cover commuting costs upfront.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental insurance for you and your family.

Join a great team with meaningful support and tailored training to build a lasting career. What are you waiting for?