Customer Service Representative (Aerospace)

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

Join a market-leading organisation as a Customer Service Representative in the aerospace sector. This role involves providing a VIP service to passengers and crew, ensuring a professional experience from arrival to departure. You'll benefit from generous annual leave, enhanced pension, and ongoing training opportunities. Be part of a well-established company with over three decades of excellence and a commitment to employee development. If you are passionate about customer service and eager to progress in your career, this is the perfect opportunity for you.

Benefits

Generous Annual Leave

Enhanced Pension

Employee Cash Plan

Pay and Role Progression

Ongoing Training and Certification Programmes

Qualifications

• Proven experience within a similar customer service position.

Responsibilities

• Meet and greet all visitors and crew in a professional manner.
• Serve refreshments to the crew, ensuring a VIP service at all times.
• Complete daily shift reports and handovers.

Skills

Customer Service Experience

Job description

Customer Service Representative (Aerospace)

Customer Service Representative (Aerospace)

12.21 per hour + Generous Annual Leave + Enhanced Pension + Employee Cash Plan + Pay and Role Progression + Ongoing Training and Certification Programmes

Are you from a Customer Service background looking to join a market leading organisation, providing support and representing the business to a range of VIP clients?

Are you looking to join a company that encourage development and progression, alongside a wide range of additional benefits?

This company are one of the largest FBO's in the UK, providing a wide range of capabilities to an extensive list of clients. Established for over three decades, the company has grown to over 400 permanent members of staff within multiple sites around the UK.

This role will see the successful candidate provide a VIP service to all passengers/crew and visitors, ensuring they are given a professional and attentive experience.

If you are looking to act as the face of a market leading organisation, while receiving additional training, development and progression opportunities - apply today.

The Role:

• Meet and greet all visitors and crew in a professional and attentive manner
• Escort all passengers to the lounge providing a highly effective and efficient service during their arrival and prior to their departure
• Serve refreshments to the crew, ensuring a VIP service at all times
• Ensure that any incidents or accidents are reported to the relevant manager
• Complete daily shift reports and handovers to ensure information is communicated between shifts
• Work on a four on four off basis - two earlies and two lates with shifts being 12 hours

The Person:

• Proven experience within a similar position

Job Reference: BBBH19391

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

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