Customer Service Representative

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company seeks a Customer Service Representative in Newcastle upon Tyne. The ideal candidate will have a passion for customer interaction and the ability to resolve issues proactively. You will handle customer inquiries through various channels and work with different teams to ensure customer satisfaction.

Qualifications

• 1 - 3 years' relevant work experience.
• Excellent interpersonal, verbal, and written skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about products, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Excellent phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Organizational skills

Prioritization

Job description

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Customer Service Representative, newcastle-upon-tyne, tyne and wear

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Client:

Morgan McKinley

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work