Customer Service Representative

CBSbutler; Newcastle upon Tyne; On-site; GBP 23,000 - 26,000; Full time

Job summary

CBSbutler is seeking Customer Service Representatives for a 6-month contract in their Newcastle contact center servicing a well-known high street bank. Ideal candidates will excel in a busy environment, have strong communication skills, and enjoy helping customers. This role offers a chance for permanent employment upon successful completion of the contract.

Qualifications

• Candidates should have customer service experience in a contact center.
• Excellent verbal and written communication skills are essential.
• Attention to detail is necessary for maintaining accurate customer records.

Responsibilities

• Provide excellent customer service in a contact center environment.
• Manage customer information accurately using computer systems.
• Handle phone interactions in a high-paced setting, addressing customer inquiries.

Skills

Customer service experience

Interpersonal skills

Phone etiquette

Job description

CBSbutler Newcastle Upon Tyne, England, United Kingdom

Customer Service Representative

CBSbutler Newcastle Upon Tyne, England, United Kingdom

Direct message the job poster from CBSbutler

Recruitment Operations and Compliance Professional

Our client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. After the 6 month period, there will be an opportunity for permanent employment.

The ideal candidate is happy to be on the phone and will love talking to people and proactively solving issues. You will enjoy working in a contact centre environment providing excellent customer service to customers and you will have excellent phone etiquette and good verbal, written and interpersonal skills.

You will have a good eye for detail, ensuring customer records are kept up to date and are accurate and you will be keen to take responsibility for managing customer information with computer systems.

Working hours are between 8am and 8pm, Monday to Friday and between 9am and 6pm on weekends. The team usually work to a 6-8 week shift rotation so that you can plan around shifts with plenty of notice. There is some evening and weekend work, but these shifts are shared out amongst all colleagues.

Full training will be given.

Start Date: end July.

Our client is looking for applicants who have customer service experience in a contact centre.

For a chance to work with an organisation with a standout reputation, apply today.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service and Administrative

• Industries

  Banking and Financial Services

Referrals increase your chances of interviewing at CBSbutler by 2x

Get notified about new Customer Service Representative jobs in Newcastle Upon Tyne, England, United Kingdom.

Customer Services Advisor - Newcastle (444R)

Newcastle Upon Tyne, England, United Kingdom 1 week ago

Newcastle Upon Tyne, England, United Kingdom 1 month ago

Newcastle Upon Tyne, England, United Kingdom 3 weeks ago

Gateshead, England, United Kingdom 1 week ago

Birtley, England, United Kingdom 1 day ago

Gateshead, England, United Kingdom 1 day ago

Newcastle Upon Tyne, England, United Kingdom 1 month ago

Newcastle Upon Tyne, England, United Kingdom 1 day ago

Newcastle Upon Tyne, England, United Kingdom 3 days ago

Gateshead, England, United Kingdom 1 week ago

Durham, England, United Kingdom 1 day ago

Customer Service Apprenticeship - Newcastle

Newcastle Upon Tyne, England, United Kingdom 3 weeks ago

Newcastle Upon Tyne, England, United Kingdom 2 weeks ago

Newcastle Upon Tyne, England, United Kingdom 2 weeks ago

Customer Service Representative - August Start!

Newcastle Upon Tyne, England, United Kingdom 4 weeks ago

Newcastle Upon Tyne, England, United Kingdom 3 days ago

Gateshead, England, United Kingdom 1 week ago

Newcastle Upon Tyne, England, United Kingdom 2 weeks ago

Wallsend, England, United Kingdom 3 months ago

North Shields, England, United Kingdom 3 months ago

North Shields, England, United Kingdom 1 day ago

Sunderland, England, United Kingdom 6 hours ago

Newcastle Upon Tyne, England, United Kingdom £23,859.00-£25,655.00 15 hours ago

Wallsend, England, United Kingdom 3 days ago

Tyne And Wear, England, United Kingdom 3 days ago

Sunderland, England, United Kingdom 1 month ago

Reception and Customer Service (Placemaker)

Cramlington, England, United Kingdom 3 weeks ago

Gateshead, England, United Kingdom 2 weeks ago

Newton, England, United Kingdom 2 weeks ago

Newcastle Upon Tyne, England, United Kingdom 5 days ago

Newcastle Upon Tyne, England, United Kingdom 4 days ago

Newcastle Upon Tyne, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.