Customer Service Representative

JR United Kingdom; Kingston upon Hull; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Kingston upon Hull is seeking a Customer Service Representative to engage with customers and resolve issues. This role involves direct communication with clients through various channels and requires strong interpersonal skills. Ideal candidates will have 1-3 years of relevant experience and be adept at managing multiple tasks. Join our team and contribute to creating passionate customer advocates.

Qualifications

• 1-3 years relevant work experience in customer service.
• Excellent phone etiquette and communication skills.
• Ability to multi-task and prioritize tasks.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers about product, pricing and availability.
• Work with internal departments to meet customer's needs.

Skills

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Organizational skills

Job description

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Customer Service Representative, kingston upon hull, east yorkshire

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Client:

Morgan McKinley

Location:

kingston upon hull, east yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work