Customer Service Representative

Michael Page; Hull and East Yorkshire; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free parking

Hybrid working

Full training provided

Excellent benefits package

No weekend shifts

Job summary

Michael Page are recruiting for a Customer Service Representative to join a growing manufacturing business in Hull on a permanent basis. The role involves handling customer queries, providing product knowledge, supporting quotations, and taking orders on the system.

You will be the first point of contact and help guide customers through the order journey with a focus on excellent service. Offering hybrid working, a clear progression plan, full training, and an attractive benefits package, this

Qualifications

• Previous customer service and sales order processing experience.
• An excellent telephone manner and strong communication skills.
• Able to work in a busy fast paced volume environment.
• A keen eye for detail and good organisation.
• An excellent team player.

Responsibilities

• Be the first point of contact for customers looking to place an order.
• Handle queries, provide product knowledge, support with quotations and take orders on the system.
• Support customers throughout their order journey from start to finish and work with colleagues to ensure a seamless experience.
• Deliver excellent client care in a busy environment.

Skills

Customer service

Order processing

Telephone manners

Communication

Attention to detail

Team player

Job description

Michael Page are working with a reputable manufacturing business in Hull to recruit for a Customer Service Representative to join their team on a permanent basis.

This would be an exceptional opportunity for someone experienced with customer services and a order processing position looking to join a company which are growing and offer an excellent progression plan for all their employees!

Michael Page are working with a reputable manufacturing business in Hull to recruit for a Customer Service Representative to join their team on a permanent basis.

This would be an exceptional opportunity for someone experienced with customer services and a order processing position looking to join a company which are growing and offer an excellent progression plan for all their employees!

Description

As a Customer Service Representative you will be the first point of contact for customers looking to place an order with the business.

You will be handing a range of queries providing excellent product knowledge supporting with quotations and taking orders alongside processing on the system.

The role will be supporting customers throughout their order journey from start to finish and will work closely with other members of the business to ensure a seamless experience.

If you are extremely customer centric thrive in busy environments and passionate about providing excellent client care we would love to hear from you!

Profile

• Previous customer service and sales order processing experience
• An excellent telephone manner and strong communication skills
• Able to work in a busy fast paced volume environment
• A keen eye for detail and good organisation
• An excellent team player

Job Offer

• Salary of £26500
• reputable manufacturing business
• easily accessible location in Hull
• free parking
• hybrid working
• full training provided and excellent supportive environment
• good progression and development routes
• no shift patterns or weekends
• excellent benefits package
• good facilities and offices
• immediate interviews being held