Customer Service Representative

Monstera Talent; Colchester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Monstera Talent is seeking a Customer Service Representative to join their team in Colchester. You will interact with customers face-to-face at live events and promotional activities, explain products and services, and deliver memorable experiences that build lasting connections.

A positive attitude and willingness to learn are essential. Successful candidates will work with a motivated team to meet campaign goals in a fast-paced, energetic environment.

Qualifications

• Friendly and confident individuals with strong communication abilities.
• Experience in customer service is a plus but not required.

Responsibilities

• Engaging with customers face-to-face at events and promotional activities.
• Answering questions and introducing customers to products and services.
• Delivering great customer experiences and building lasting connections.
• Working with a motivated team to achieve campaign goals.

Skills

Communication skills

Face-to-face service

Job description

Customer Service Representative

Location: Colchester, Essex

Job Type: Full-Time

Start Date: Immediate opportunities available

Love meeting people? Turn your people skills into a career!

We're looking for confident, outgoing individuals to join our team in Colchester as Customer Service Representatives, representing well-known brands at exciting live events and promotional campaigns.

What You’ll Be Doing

• Engaging with customers face-to-face at events and promotional activities.
• Answering questions and introducing customers to products and services.
• Delivering great customer experiences and building lasting connections.
• Working with a motivated team to achieve campaign goals.

What We’re Looking For

• Friendly, confident people with great communication skills.
• A positive attitude and willingness to learn.
• Customer service, retail, hospitality or sales experience is helpful but not essential.

Essential Requirements

• Must be aged 18 or over.
• Must be able to commute to Colchester.
• Must have full, unrestricted authorisation to work in the UK. Applicants requiring visa sponsorship or holding time-limited visa permission are not eligible for this role.

Ready for Something Different?

If you're looking for a full-time opportunity where you can build confidence, develop new skills and work in a lively, customer-focused environment, we'd love to hear from you.