Live Events Customer Experience Specialist

Confidential; Colchester; On-site; GBP 12,000 - 17,000; Full time

Job summary

Confidential in Colchester is seeking a Customer Service Representative to engage with customers face-to-face at live events and promotional campaigns. You'll answer questions, introduce products and deliver memorable experiences as part of a motivated team.

Ideal candidates are friendly, confident, with strong communication skills and a can-do attitude. Prior customer service or retail experience helps but is not essential; 18+ and able to commute to Colchester are required.

Qualifications

• Must be aged 18 or over.
• Must be able to commute to Colchester.
• Must have full, unrestricted authorisation to work in the UK. Applicants requiring visa sponsorship or holding time-limited visa permission are not eligible for this role.

Responsibilities

• Engaging with customers face-to-face at events and promotional activities.
• Answering questions and introducing customers to products and services.
• Delivering great customer experiences and building lasting connections.
• Working with a motivated team to achieve campaign goals.

Skills

Communication skills

Customer-focused

Job description

Confidential in Colchester is seeking a Customer Service Representative to engage with customers face-to-face at live events and promotional campaigns. You'll answer questions, introduce products and deliver memorable experiences as part of a motivated team.

Ideal candidates are friendly, confident, with strong communication skills and a can-do attitude. Prior customer service or retail experience helps but is not essential; 18+ and able to commute to Colchester are required.