Customer Service Receptionist

Confidential; Slough; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free on-site parking

Beautiful office environment

Friendly team

Job summary

Confidential in Slough is seeking a Customer Service Receptionist to greet visitors and support front‑of‑house operations. This role involves answering calls, logging data, and coordinating diary and meeting room arrangements.

You will interact with clients and suppliers, maintain a welcoming environment, and contribute to a busy office. The position is Monday–Friday, 9:00–17:30, with on-site parking in a stunning office setting.

Qualifications

• Previous experience in a customer-focused role (hospitality, retail, or office-based reception).
• Strong communication skills, both verbal and written.
• Ability to multitask and take ownership of responsibilities.

Responsibilities

• Manage the reception area and provide a warm, professional welcome to visitors.
• Answer the switchboard and log information into the database.
• Prepare meeting rooms and manage diaries for staff and visitors.
• Respond to queries by phone and email in a professional manner.
• Maintain stock of office supplies and coordinate maintenance where needed.
• Support marketing and events coordination as required.

Skills

Customer service

Front-of-house

Communication skills

Multitasking

Proactive problem-solving

MS Office

Tools

MS Office

Telephone switchboard

Job description

Customer Service Receptionist Salary: £27,000 plus £1,000 yearly bonus Hours: Monday to Friday, 9.00 am 5:30 pm Location: Slough (Beautiful office setting with free on-site parking)

Are you a warm, people-focused professional who loves creating a welcoming environment? Do you thrive in a varied role where no two days are the same? If so, this Receptionist role in a stunning Slough-based office could be the perfect opportunity for you!

About the Role: As a Customer Service Executive/Receptionist, you ll be the first point of contact for visitors and clients, ensuring a professional and friendly front-of-house experience. This role is ideal for someone who enjoys building relationships, has great attention to detail, and thrives in a busy environment.

Key Responsibilities

• Managing the reception area, providing a warm and professional welcome to all visitors.
• Handling day-to-day front-of-house duties and customer liaison.
• Answering the switchboard and logging information into the database.
• Operating office equipment, including phones, computers, and photocopiers.
• Ordering office supplies and maintaining stock levels.
• Communicating effectively with clients, suppliers, and colleagues.
• Preparing meeting and conference rooms and managing diaries.
• Responding to queries via phone and email in a professional manner.
• Assisting with maintenance coordination and Health & Safety procedures.
• Keeping the reception and common areas clean, tidy, and well-presented. Performing regular building walk arounds and checks.
• Getting involved in marketing and event coordination as needed.

About You

• A positive, people-orientated attitude with excellent customer service skills.
• A proactive and hands-on approach to tasks and problem-solving.
• Previous experience in a customer-focused role (hospitality, retail, or office-based reception).
• Strong communication skills, both verbal and written.
• The ability to multitask and take ownership of responsibilities.

Why Join

• Work in a stunning office environment with free on-site parking.
• Be part of a friendly and supportive team.
• Enjoy a varied role where you can take ownership and make a real impact.
• Gain valuable experience in office administration, events, and client services.

Please note: To qualify for the voucher, the recommended candidate must successfully complete their probationary period with their new employer.

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