Customer Service Receptionist

Uxbridge Employment; Uxbridge; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Free on-site parking

Beautiful office setting

Job summary

Top Flight Recruitment Ltd in Slough is seeking a warm, proactive Receptionist to be the first contact for visitors and clients. You will ensure a professional, welcoming front-of-house experience and support a busy office with varied tasks.

The role offers a 9:00–17:30 schedule, Monday to Friday, with a £27,000 base salary plus a £1,000 yearly bonus, and on-site parking in a beautiful office setting.

Qualifications

• Previous experience in a customer-focused role (hospitality, retail, or office reception).
• Excellent verbal and written communication.
• Ability to multitask in a busy reception environment.

Responsibilities

• Welcome visitors professionally and create a friendly front-of-house experience.
• Answer switchboard, log information, and manage diaries.
• Operate office equipment and handle general administration tasks.
• Order supplies, maintain stock levels, and keep areas tidy.
• Coordinate meetings and respond to queries by phone or email.
• Support health & safety procedures and basic marketing/event tasks.

Skills

Customer service

Communication skills

Multitasking

Job description

Salary: £27,000 plus £1,000 yearly bonus

Hours: Monday to Friday, 9.00 am – 5:30 pm

Location: Slough (Beautiful office setting with free on-site parking)

Are you a warm, people-focused professional who loves creating a welcoming environment? Do you thrive in a varied role where no two days are the same? If so, this Receptionist role in a stunning Slough-based office could be the perfect opportunity for you!

About the Role

As a Customer Service Executive/Receptionist, you’ll be the first point of contact for visitors and clients, ensuring a professional and friendly front-of-house experience. This role is ideal for someone who enjoys building relationships, has great attention to detail, and thrives in a busy environment.

Key Responsibilities

• Managing the reception area, providing a warm and professional welcome to all visitors.
• Handling day-to-day front-of-house duties and customer liaison.
• Answering the switchboard and logging information into the database.
• Operating office equipment, including phones, computers, and photocopiers.
• Ordering office supplies and maintaining stock levels.
• Communicating effectively with clients, suppliers, and colleagues.
• Preparing meeting and conference rooms and managing diaries.
• Responding to queries via phone and email in a professional manner.
• Assisting with maintenance coordination and Health & Safety procedures.
• Keeping the reception and common areas clean, tidy, and well-presented.
• Performing regular building walk arounds and checks.
• Getting involved in marketing and event coordination as needed.

About You

We’re looking for an organised and proactive individual with the following qualities:

• A positive, people-orientated attitude with excellent customer service skills.
• A proactive and hands-on approach to tasks and problem-solving.
• Previous experience in a customer-focused role (hospitality, retail, or office-based reception).
• Strong communication skills, both verbal and written.
• The ability to multitask and take ownership of responsibilities.

Why Join

• Work in a stunning office environment with free on-site parking.
• Be part of a friendly and supportive team.
• Enjoy a varied role where you can take ownership and make a real impact.
• Gain valuable experience in office administration, events, and client services.

A little more about us

We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles.

All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert.

We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

We take your privacy seriously. Please see our website for our full Data Privacy Notice.

Keywords for this role might include: Customer Service Receptionist, Receptionist, Front of House Receptionist, Front of House Coordinator, Customer Service Executive, Client Services Assistant, Office Administrator, Office Assistant, Customer Support Assistant, Office Coordinator, Administrative Assistant

Boundary House Cricket Field Road Uxbridge UB8 1QG