Customer Service Project Manager

Eurofins; Luton; On-site; GBP 28,000 - 42,000; Full time

Job summary

Eurofins E&E UK is seeking a proactive team member to join our lab-based business development support. You will work closely with Senior Business Development Managers, helping to drive development activities, respond to customer needs, and handle enquiries.

The role emphasizes attention to detail and collaboration within a growing, ambitious company. This full-time position offers a target-based commission structure, a good pension, training and development, with five weeks of annual leave

Qualifications

• Attention to detail.
• Robust problem-solving mindset.
• Thrives in a collaborative environment.

Responsibilities

• Provide strong support to Senior Business Development Managers and assist in developing activities.
• Respond promptly to customer needs, follow up on sales opportunities and handle customer enquiries.

Job description

Join the dynamic Eurofins E&E UK team in one of our state-of-the-art laboratories and contribute directly to our customers' development of new products and cutting-edge technologies in electrical engineering.

In this role, you will work alongside of our Senior Business Development Managers, acting as key support to their development activities. Responding in a timely manner to customer needs, you will follow up on sales opportunities and handle customer enquiries.

Our team is customer-centric, supporting and working together to ensure you meet your goals and deliver the best outcome for the customer. We want to hear from you if you can demonstrate good attention to detail, a robust problem-solving mindset, and thrive in a collaborative environment.

Eurofins E&E delivers an extensive range of services covering all aspects of compliance, certification and testing for electrical and electronics products across all industries and market sectors and, in conjunction with companies in the wider Eurofins network, offers its customers a single point of contact for product approvals.

Upon joining the Eurofins E&E UK team, you will receive a competitive package with target based commission, good pension provision, training and development and the opportunity to progress in a growing and ambitious company. The post is full-time (37.5 hpw), and we offer five weeks of annual leave plus bank holidays.