Customer Service Operative- Group Session

Team Sport; Sheffield; Hybrid; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Discounted food & drinks

Rewards platform

Friendly team environment

Job summary

TeamSport is hiring Customer Service Operatives for our fuel bar at our Sheffield site. You will welcome guests, take orders, prepare hot and cold drinks, and help create an exciting guest experience. We value energy, enthusiasm and teamwork.

You must be comfortable handling payments, stock, and up-selling events and merchandise, with a friendly, proactive approach to every customer interaction. Join a lively team and enjoy staff discounts on food and drinks while helping guests create memorable

Qualifications

• Customer-first mindset required.
• Clear communication skills essential.
• Able to work in a fast-paced customer-facing role.
• Attention to detail in handling payments and stock.
• Must be 18+ due to alcohol service (as per policy).

Responsibilities

• Serve customers and prepare hot and cold food and drinks at the fuel bar.
• Handle payments accurately.
• Manage stock and assist with stock control.
• Upsell offers, events and merchandise.

Skills

Customer-first

Communication

Team player

Detail-oriented

Age 18+ for alcohol

Job description

About Us:

TeamSport are the No 1 indoor karting company in the UK and growing in Europe. We currently have 37 tracks in the UK, 3 in Germany and 3 in the Netherlands and we are expanding further...but it's not just about karting! We also offer a mix of multi-activity experiences like mini-golf, Virtual Reality, Combat Karts, Virtual Darts, bowling, Sky Sports Bars, combined with awesome food and beverage options.

A Career in the Fast Lane:

At TeamSport, we encourage the growth of future managers by promoting internal development and upskilling opportunities.

Community Champions:

Beyond being Carbon Neutral, we're actively making a positive impact in the communities we touch. Join us in supporting causes and charities that resonate with today's generation.

Best Places to Work:

Enjoy go-karting from £1, discounted food and drinks, and a benefits rewards platform. Join a team that values your energy and enthusiasm.

Our Values:

• Put the Customer on Pole: Make every karting experience unforgettable.
• One Crew: We're a close-knit team, fuelled by energy and fun!
• Stand Up and Stand Out: We Innovate, lead, and make our mark in the industry.
• Emphasis on Small Details: We get that the little things matter.
• Fuelled by Fun: It's not just a job; it's about enjoying what we do.

The TeamSport experience:

Beyond karting, we offer multi-activity experiences. Imagine growing with us as we aspire to hit 66 sites across the UK and Europe by 2026. Join us in creating memories, driving success, and making TeamSport the ultimate workplace adventure!

The role

We are on the lookout for fun and engaging personalities who have a passion for delivering great experiences for our customers. We are on the lookout for Customer Service Operatives who can provide the best possible service in our fuel bar.

What skills our bar and kitchen crew have

• We are friendly and approachable
• We put customers first
• We have a positive and proactive attitude
• We have a great eye for detail
• We communicate well together
• We are team players!
• We are all over 18 due to serving alcohol without supervision

What you will be doing

• Serving customers and preparing hot and cold food and drinks
• Handling payments
• Handling and managing stock
• Up selling offers, events & merchandise