Customer Service & Merchandising Assistant

Bestway Group; England; On-site; GBP 18,000 - 21,000; Full time

Job summary

Bestway Group in the United Kingdom is seeking a dedicated Store Assistant focused on delivering exceptional customer service and a positive shopping experience. You will greet customers, respond to queries, and support merchandising and stock replenishment to keep shelves tidy and inviting.

The ideal candidate is a strong communicator, a reliable team player, adaptable to store needs, and comfortable prioritising tasks in a fast-paced environment. Training and progression opportunities exist.

Qualifications

• Experience delivering outstanding customer service.
• Excellent communication with customers and colleagues.
• Ability to build positive working relationships.
• Flexible and adaptable to store needs.
• Ability to prioritise tasks in a fast-paced environment.

Responsibilities

• Acknowledge customers in a friendly and welcoming way
• Respond to queues and queries quickly and efficiently
• Attentive to customer needs
• Always be courteous, cheerful and respectful
• Recommend productions and promotions
• Carry out freshness checks
• Ensure till accuracy
• Perform stock replenishment and merchandising in accordance with company guidelines

Skills

Customer service

Communication

Teamwork

Flexibility

Prioritisation

Attention to detail

Job description

Bestway Group in the United Kingdom is seeking a dedicated Store Assistant focused on delivering exceptional customer service and a positive shopping experience. You will greet customers, respond to queries, and support merchandising and stock replenishment to keep shelves tidy and inviting.

The ideal candidate is a strong communicator, a reliable team player, adaptable to store needs, and comfortable prioritising tasks in a fast-paced environment. Training and progression opportunities exist.