Customer Service Manager

DXP Enterprises, Inc.; Selkirk; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in industrial distribution is seeking a Customer Service Manager in Selkirk, Scotland. This role emphasizes quality customer service, effective leadership, and strong communication. Ideal candidates will have relevant experience and a commitment to team success. You will oversee the sales team, manage customer inquiries, and handle pricing and product sourcing, ensuring a positive customer experience.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Life and Disability Insurance

Qualifications

• 5+ years of sales/customer service background preferred.
• 3+ years of management experience required.
• Experience in Industrial Distribution preferred.

Responsibilities

• Manage profit and loss for the facility and supervise the inside sales team.
• Respond to customer inquiries regarding products and services.
• Prepare price quotes and source products.

Skills

Strong people skills

Excellent verbal and written communication skills

Self-motivated

Effective leader

Education

Bachelors Degree

Job description

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Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

This position is based in Houston, TX.

Responsibilities of the Customer Service Manager include, but are not limited to:

• Profit and loss of the facility and supervision of the inside sales team
• Respond to customer inquiries regarding products and services
• Prepare price quotes
• Source products
• Support outside sales team
  
  

Qualifications of the Customer Service Manager include, but are not limited to:

• 5+ preferred years of sales/customer service( ) background
• 3+ years of management experience required
• Strong people skills
• Excellent verbal and written communication skills
• Must be a self-motivated team player
• Effective and proven leader
• Experience in Industrial Distribution, specifically in Bearings and Power Transmission Products, strongly preferred
  
  

Additional Information

Physical Demand: N/A

Shift Time/Overtime: M-F 8am - 5pm

Education: Bachelors Degree preferred

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products.

Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wholesale

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