Client Services Manager

PE Global; United Kingdom; Remote; GBP 45,000 - 70,000; Full time

Job summary

PE Global is seeking a Senior Scientific Engagement and Program Manager to join a leading multinational Pharma client on a contract basis. This remote role involves managing scientific engagements and collaborating with various teams to align project objectives while ensuring adherence to compliance activities.

Qualifications

• 2 to 5 years’ experience in Medical Communications.
• Experience in cross-cultural work environments.
• Ability to lead project teams and mentor staff.

Responsibilities

• Main point of contact for assigned programs/projects.
• Lead end-to-end delivery of scientific engagements.
• Act as stakeholder relationship manager.

Skills

Teamwork

Organization

Interpersonal Skills

Communication

Education

University degree in science

Job description

This range is provided by PE Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from PE Global

Senior Recruitment Consultant at PE Global

PE Global are currently recruiting for a Senior Scientific Engagement and Program Manager with experience in the pharma industry, for a contract role with a leading multinational Pharma client – remote within the UK.

Working closely with the Group and Team Leads, this role acts as a partner for colleagues for an assigned projects/programs/brand and/or TA. This role leads the development, execution, and management of assigned scientific engagements, ensuring alignment with the colleagues’ objectives.

Job Responsibilities

• Main POC for assigned programs/projects/brand/TA/Publication Plan
• Responsible for leading the end-to-end delivery of the designated deliverables including but not limited to congresses, symposia, advisory boards, platforms and medical education events within assigned brand and/or TA from briefing through to completion
• Working in collaboration with the Group and Team Leads, acts as stakeholder relationship manager for assigned TA and/or brand
• Leads colleague meetings, as appropriate
• Communicates clearly and frequently
• Provides proactive recommendations on scientific engagements in clear, succinct, compelling manner
• Ensures timely, accurate documentation and correspondence
• Responsible for keeping Group and Team Leads briefed on assigned activities
• Successfully serves as point of authority and/or source of advice for assigned colleague(s)
• Evaluates individual projects against brief
• Maintains accurate and current files/reports
• Responsible for reconciling projects at regular intervals
• Keeps accurate record of time spent on billable work via timesheets and recoverability targets
• Working with the Scientific Engagement and Program Manager(s)/Specialists, provides Group Leads with accurate forecasting of assigned activities
• Ensure tracking and evaluation of standard metrics
• Assists with budgets planning and forecasting for assigned brand within a franchise/TA or group of aligned TAs
• Maintains accurate and current files/reports
• Accurate reconciliation of projects at designated milestones
• Responsible for reconciling projects at regular intervals
• Keeps accurate record of time spent on via timesheets and recoverability targets
• Leads a deliverable-assigned, brand/TA-specific, MKS project team and manages external vendors (when required) for designated scientific engagements and medical communication deliverables including publications
• Sets clear direction and priorities; mentors and coaches staff for improved performance
• Promote Best Practice Sharing and Innovation across MKSteams.
• Supports the delivery of new approaches for Medical Communication deliverables - e.g. virtual and on-line
• Responsible for adherence to associated compliance related activities and approvals (with internal colleagues taking accountability for compliance).
• Conveys credibility and maintains positive, professional image both internally and externally
• Demonstrates ability and willingness to assume a leadership/mentor role within the team
• Leads a deliverable-assigned, brand/TA-specific, MKS project team and manages external vendors (when required) for designated scientific engagements and medical communication deliverables including publications
• Promote Best Practice Sharing and Innovation across MKS teams.
• Supports the delivery of new approaches for Medical Communication deliverables - e.g. virtual and on-line
• Responsible for adherence to associated compliance related activities and approvals (with internal colleagues taking accountability for compliance).
• Conveys credibility and maintains positive, professional image both internally and externally
• Demonstrates ability and willingness to assume a leadership/mentor role within the team.

Requirements

• University degree level / Graduate degree, ideally in science. Additional further education desirable.
• 2 to 5 years’ experience of working with Medical Communications for either an agency or from within the pharmaceutical industry.
• Track record in leading the delivery of scientific engagements.
• High level of experience in digital solutions and innovation.
• Significant openness to piloting new ideas.
• Experience in cross cultural work environment.
• Ability to co-lead project teams of moderate complexity; strong teamwork and collaboration skills
• Action oriented – Excellent organization skills, ensuring delivery to target and expectations.
• Business acumen – Understands business strategy and polices can relate assigned activities to it.
• Comfort around higher management – Covering Internal and external colleagues.
• Directing others – Ensuring a consistent stream of communication to ensure maximum efficiency.
• Developing project team - Experience in the project-level management and mentorship of other staff (e.g. Project Specialists, Scientific Writers, etc.) required.
• Ability to effectively manage meetings to successful outcomes.
• Extensive knowledge of pharmaceutical/healthcare industry.
• Ability to build deep knowledge of at least one therapy area.
• Strong at managing relationships at all levels. Can handle difficult situations and is diplomatic.
• Strong oral communication and interpersonal skills.
• Excellent written skills, including experience delivering scientific content.

Interested candidates should submit an updated CV.

***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK***

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Pharmaceutical Manufacturing and Biotechnology Research

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