Customer Service & General Assistant (Food Service)

bartlett mitchell - Support Office

Stocking Pelham

On-site

GBP 21,000 - 25,000

Full time

14 days+
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Benefits offered by this job

An annual day off for your birthday!
Monthly masterclasses with Michelin‑st
Fully funded development courses (L2-L
Discounts and cashback at many outlets
Cycle-to-work scheme
Freedom Friday – paid volunteer day
Free lunch every workday!
Mental Health Charter App access
Enhanced parental leave benefits
Paid leave for fertility treatments
Grandparent leave

Job summary

BM Caterers is hiring a Customer Service Assistant / General Assistant for a full-time role in Stocking Pelham. The position runs Monday to Friday, 37.5 hours per week, at Pelham National Grid Substation in Hertfordshire. Start date is 1st September 2026.

The role involves monitoring counters and chillers, ensuring cleanliness and stock, and delivering excellent customer service. Candidates should hold Food Safety Level 2 and Health & Safety Level 2 certificates, have customer service

Qualifications

  • Prior experience in a customer service environment.
  • Certificates: Food Safety Level 2 and Health & Safety Level 2.
  • Good merchandising skills and till experience.
  • Strong communication and attentive service.

Responsibilities

  • Monitor counters and chillers; ensure cleanliness, stocking and presentation.
  • Regularly check restaurant areas for consistent cleanliness and attention to detail.
  • Listen to instructions from the manager and provide prompt, efficient service; communicate with customers and gain feedback.

Skills

Customer service
Communication
Attention to detail
Till experience
Merchandising

Education

Food Safety Level 2 certificate
Health & Safety Level 2 certificate

Job description

BM Caterers is hiring a Customer Service Assistant / General Assistant for a full-time role in Stocking Pelham. The position runs Monday to Friday, 37.5 hours per week, at Pelham National Grid Substation in Hertfordshire. Start date is 1st September 2026.

The role involves monitoring counters and chillers, ensuring cleanliness and stock, and delivering excellent customer service. Candidates should hold Food Safety Level 2 and Health & Safety Level 2 certificates, have customer service

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