Customer Service Associate — Flexible Shifts & Training

The Co-operative Group; Brampton; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Full training provided

30% discount on Co-op products

Pension scheme with employer contrib.

Holiday entitlement 31 days incl. bank

GP access 24/7 and support programme

Cycle-to-work scheme

Market-leading policies

Job summary

The Co-operative Group is hiring a Customer Team Member in Brampton to deliver friendly, helpful service in a busy Co-op store. You’ll be part of a close-knit team, working across shifts, including early mornings and late evenings, with at least one weekend shift discussed at interview.

Full, paid training is provided, and you’ll contribute to stock management, pricing accuracy, and customer engagement. This role includes the chance to help with post office or bakery duties depending on the

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

Skills

Customer service

Teamwork

Flexibility

Job description

The Co-operative Group is hiring a Customer Team Member in Brampton to deliver friendly, helpful service in a busy Co-op store. You’ll be part of a close-knit team, working across shifts, including early mornings and late evenings, with at least one weekend shift discussed at interview.

Full, paid training is provided, and you’ll contribute to stock management, pricing accuracy, and customer engagement. This role includes the chance to help with post office or bakery duties depending on the